In depth interviews with leading thinkers focused on how Online Dispute Resolution (ODR) tools and techniques can help courts and legal aid providers expand access to justice and promote fast and fair resolutions.
In this episode, Colin Rule chats with Katherine Alteneder Mills, Director Emerita of the Self-Represented Litigation Network (SRLN, now called the a2jnetwork) about the best words to refer to court users (e.g. parties? litigants? users? plaintiffs/defendants? customers?)
Katherine is currently a Non-Resident Senior Fellow at the Georgetown Institute for Technology Law and Policy and Principal at Access to Justice Innovation, where she provides independent consulting services on matters relating to judicial ethics, court rules, geospatial analysis, digital inclusion, and the optimization of technology. She is a well known national leader on strategies for systemic advocacy and reform to build more equitable and inclusive justice systems for people without lawyers, and thereby improve public trust and confidence in the judicial branch.
As the executive director of SRLN for nine years, Katherine built a vibrant community of over 2,000 lawyers, judges, policy makers, technologists, researchers, and allied professionals who share a vision of transforming the American legal system to ensure access to justice for all. Under her leadership, SRLN developed and disseminated best practices, tools, and resources for court self-help services, remote service delivery, plain language communication, and user-centered design. SRLN is now called the Access to Justice Network, and if you’re passionate about these issues and you haven’t already signed up we encourage you to do so ASAP.
Conflict resolution is, in theory, quite simple. Yet who among us hasn’t experienced times when our common sense flies out the window and even the most basic skills desert us....
By Gary HarperCMP Resolution Blog by Lesley Allport and Katherine Graham.The Health Board South Wales asked us to train their Serious Incident Investigators. Although we know investigating inside and out, this was...
By Katherine GrahamThis is an interview by Mediate.com Managing Editor, Dr. Clare Fowler, with David J. Smith, author of Peace Jobs: A Student’s Guide to Starting a Career Working for Peace, on...
By David Smith
