The Future of Online Mediation with Jim Melamed and Colin Rule

Colin Rule interviews Jim Melamed at Cyberweek 2021 — Nov 1, 2021

Jim and Colin review changes that have taken place both over the years and as a result of the pandemic to bring mediation fully online.

The pandemic has provided a “mass training event” for both professionals and consumers to take advantage of online mediation. And, now that both mediation and mediation training are able to be fully online, we need to rethink the future, including standards for mediation training.

Mediators also need to be aware of the development of “artificial intelligence” (AI) which mediators are wise to embrace and optimize, along with our participants, as yet another technologic set of tools that can help us all to achieve maximizing agreements.

                       

Jim Melamed

Jim Melamed co-founded Mediate.com in 1996 along with John Helie and served as CEO of Mediate.com through June 2020 (25 years).  Jim is currently General Counsel for Mediate.com and ODR.com. During Jim's 25-year tenure, Mediate.com received the American Bar Association's 2010 Institutional Problem Solver Award.  Before Mediate.com, Jim founded The… MORE >

                       

Colin Rule

Since 2020, Colin Rule is CEO of ODR.com, Inc. and Resourceful Internet Solutions, Inc., home of Mediate.com, MediateUniversity.com, Arbitrate.com and CaseloadManager.com.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider that Colin co-founded, in 2017.  Previously, from 2003… MORE >