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The Future of Online Mediation with Jim Melamed and Colin Rule

Colin Rule interviews Jim Melamed at Cyberweek 2021 — Nov 1, 2021

Jim and Colin review changes that have taken place both over the years and as a result of the pandemic to bring mediation fully online.

The pandemic has provided a “mass training event” for both professionals and consumers to take advantage of online mediation. And, now that both mediation and mediation training are able to be fully online, we need to rethink the future, including standards for mediation training.

Mediators also need to be aware of the development of “artificial intelligence” (AI) which mediators are wise to embrace and optimize, along with our participants, as yet another technologic set of tools that can help us all to achieve maximizing agreements.

                        author

James Melamed, J.D.

Jim Melamed co-founded Mediate.com in 1996 along with John Helie and served as CEO of Mediate.com through June 2020 (25 years).  Jim is currently Board Chair and General Counsel for Resourceful Internet Solutions, Inc. (RIS), home to Mediate.com, Arbitrate.com, ODR.com and other leading dispute resolution sites. During Jim's 25-year tenure,… MORE >

                        author

Colin Rule

Colin Rule is CEO of Resourceful Internet Solutions, Inc. ("RIS"), home of Mediate.com, MediateUniversity.com, Arbitrate.com, CaseloadManager.com and a number of additional leading online dispute resolution initiatives.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider that Colin co-founded,… MORE >

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