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The Mediate.com Story: Mediate.com Website History

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Mediate.com Website History

One way to appreciate the development of mediation on the Internet over the past 30 years is to review how the Mediate.com home page has changed.  Note our original more complex logo that was simplified over time.

In terms of the original Mediate.com website, note that we started out with very limited “screen real estate,” originally 640 pixels wide by 480 pixels tall. 

As screen real estate expanded, Mediate.com was able to add more and more features to the home page, notably the ability of mediators to powerfully market their services locally or statewide. 

One of the keys on the Internet is to avoid marketing services to people who will never use them.  Geographically tailoring visitor views to repeatedly see “Featured Local Mediators” has been a key of Mediate.com’s business model. 

Notably, and a bit ironic, after 30 years, as most web traffic (at least 70%) is now on mobile “phones”(really small computers), we are back to needing to have our entire website be fully functional and attractive on even the smallest of mobile devices.

Beginning in the year 2020, it became absolutely key for Mediate.com to offer highly effective “responsive design” websites that work well on both phones and computers. With “responsive design,” a web page adjusts to the amount of screen real estate available.  Operating with limited screen real estate on “phones” remains a design challenge.

With the improving bandwidth of “phones,”
mobility has become key!

As a result of this remarkable computing power and mobility, it is now pretty just accurate to say, “we are in everyone’s pocket or purse.”

In the world of mediation, this is huge in that it has led to the “personalization” of communications.  We no longer worry about share street addresses or land lines or phone answering machines or shared computers.  Mobile communications are now “individual” and “personal.”  What a gift to the world of mediation!

The 2022 Mediate site, implemented by Colin Rule,
is our best looking and most functional yet!

How we look in 2025

In 2022, we debuted our first ODR.com website

The quality of the ODR.com platform, along with Mediate’s standing in the mediation field and our website traffic, were clearly factors supporting the American Arbitration Association’s interest in and eventual purchase of Mediate.com and ODR.com in 2024.

In 2025, Mediate.com debuted Mediate.info and Mediate’s AI chatbot to assist mediator selection.

Screenshot

See Article: Introducing Mediate.info

Mediate.info is your trusted source for understanding and navigating the world of conflict resolution. Whether you’re dealing with a family disagreement, a workplace dispute, or a community conflict, we help everyday people explore peaceful solutions through mediation.

We believe that with the right tools and support, most conflicts can be resolved without going to court. Our platform connects users with practical resources, educational articles, and a national directory of professional mediators.

Mediate.info works in close association with Mediate.com and ODR.com, the leading online destinations for mediation professionals. Together, we are committed to promoting online mediation as an accessible, effective, and human-centered way to resolving conflict.

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                        author

Jim Melamed

Jim Melamed co-founded Mediate.com in 1996 along with John Helie and served as CEO of Mediate.com through June 2020 (25 years).  Jim is currently General Counsel for Mediate.com and ODR.com. During Jim's 25-year tenure, Mediate.com received the American Bar Association's 2010 Institutional Problem Solver Award.  Before Mediate.com, Jim founded The… MORE >

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