In Judge Judy courtrooms parties are admonished for addressing each other ? instructed to only address judge. Mediation? The exact opposite. This is one of many differences highlighted in the pictograph below.
The workplace is a complex interpersonal environment where conflict inevitably occurs. When handled poorly, conflict undermines relationships, team performance, and morale. It keeps managers and staff alike up at night,...
By Seth Bernstein, Stuart AblonIn her most recent book, The Argument Culture: Moving from Debate to Dialogue, Deborah Tannen asserts that our entire society has evolved into a combative, argument culture that manifests itself...
By Barbara StarkSometimes teams are stuck in ineffective communications patterns that aren’t even recognized although they may be having significant impact on the team’s success. These patterns can be focused on such...
By Maria Simpson