This is a good piece on listening from the latest issue of Law Practice Today.
It makes more sense than the usual patter about active listening.
The same post has some good stuff on the power of sound (your tone) – good mediating is often in the how, not in the what – and the power of the body (your body speak).
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By Lorraine SegalFrom the blog og Phyllis Pollack The other week I attended the California State Bar Conference. In an early Sunday morning session, I had the privilege of listening to Erwin...
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