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The Power of Silence

This is a good piece on listening from the latest issue of Law Practice Today.

It makes more sense than the usual patter about active listening.

The same post has some good stuff on the power of sound (your tone) – good mediating is often in the how, not in the what – and the power of the body (your body speak).

                        author

Geoff Sharp

Geoff Sharp is a Commercial Mediator from Wellington, New Zealand. Geoff works in the Asia Pacific region, including New Zealand, Malaysia, Thailand and Pacific Islands. He is a mediator resolving business problems. He is a fellow of the International Academy of Mediators and mediates complex and hotly debated litigation covering… MORE >

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