This is a good piece on listening from the latest issue of Law Practice Today.
It makes more sense than the usual patter about active listening.
The same post has some good stuff on the power of sound (your tone) – good mediating is often in the how, not in the what – and the power of the body (your body speak).
As humans, we are symbol-making creatures. Our uniqueness (perhaps along with other primates) is in our symbolic use of language. Indeed, words as symbols have been major triggers of war,...By Donald T. Saposnek, Ph.D
Barbara McAdoo observes the little research that has compared parties' settlements and experience from mediation to parties' settlements through other processes.By Barbara McAdoo
Two blogging attorneys, both inventive, smart, and insightful, have each announced the launch of new blogs: Stephanie West Allen, best known for her work on Idealawg, a blog that reveals...By Diane J. Levin