Two new mediate.com articles up today
Worth a read;
Evaluative Mediation Techniques Help Achieve Success by L.A’s Jeff Kichaven
‘A mediator’s evaluations can take as many forms as there are stars in the heavens… the most common are:
1. Ask pointed questions that raise issues or imply answers.
2. Give an analysis of the case, including strengths and weaknesses.
3. Make predictions about likely court results.
Suggest possible resolutions or specific settlements.
4. Apply some pressure…’ [read more]
Summarising by UK’s Alan Sharland from Hillingdon Community Mediation
‘Summarising is the second effective communication skill which forms part of the cyclical process of Listening – Summarising – Questioning that promotes Effective Communication and Effective Conflict Resolution…’ [read more]
Most service businesses may not think that their efforts can move the needle in addressing the severe climate issues we are experiencing. At JAMS, we set up a “Green Team”...
By Chris PooleFrom the Mediation Matters Blog of Steve Mehta. A recent study provides some serious evidence that Americans prefer to read articles that agree with the opinions they already hold. Researchers...
By Steve MehtaQ. What are some typical breakdowns in the workplace? JR: I wouldn’t call them breakdowns, but conflicts. A typical conflict is what is sometimes called “triangulation.” One person is upset...
By Judy Ringer