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Parties and advocates can flounder in the intersection of logic and emotion. What if the parties’ goals are “distributive” and their “interests” are legal arguments? What if the participants are aggressive, intransigent and obnoxious? A “transformative” mediation would involve an exorcism, but that seems a bit “evaluative.” A “facilitative” mediation would require a PhD. This program will focus on “nuts and bolts.” Learn tips to dispense “reality therapy” and reach closure in the face of apparent impasse. Explore the psychology of decision-making, and learn practical tools for resolution. Learn tricks to reach settlement.
From the Mediation Matters Blog of Steve Mehta. Many employers are now agreeing to use mediation as a form of resolving disputes with employees. In fact, over the last 10...
By Steve MehtaSusan David, psychologist and author or the book ‘Emotional Agility’ states that organisations need to get comfortable with uncomfortable emotions in order to provide a psychologically safe workplace in which...
By Catherine GillespieKluwer Mediation Blog and Kluwer Arbitration BlogOn 25 July 2018, I was privileged to be part of a conference panel moderated by the inimitable Professor Nadja Alexander, CEO of the...
By Eunice Chua
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