It's important to understand something of our multi-cultural environment when mediating. For example, many, but not all, cultures value the tradition of making eye contact with each individual, at their...
By Jan Frankel SchauIntroduction This paper will examine the considerations that go into establishing an Ombuds Office within an organization, what constitutes the usual requirements to allow the Office to perform its functions...
By Rick RussellThe Future of Arbitration: AI, Tech Innovations, and Ethical Considerations with Professor Amy Schmitz Susan Guthrie is joined by Professor Amy Schmitz, who is a renowned expert in dispute resolution...
By Amy Schmitz, Susan Guthrie
