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Wakeen, Terry: Cultural Differences in Conflict Resolution – Video

Theresa Wakeen describes a case she had that involved a Korean mother and a bus-driver who had hit and killed the mother’s daughter with the bus. Talks about cultural differences in mediation and conflict resolution, the presence of both parties, and the importance of communication between the parties.

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Teresa Wakeen

Teresa A. Wakeen, J.D., Founder and Chief Executive Officer of Wakeen & Associates Mediation Services LLC, has served exclusively as a professional mediator for over 25 years. Having successfully mediated over 6000 cases, Ms. Wakeen is known for her ability to bring parties together to settle the most difficult and… MORE >

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