Have you ever asked yourself, what are the qualities of a good mediator? Is it different for divorce mediation or conflict resolution? Watch this video to learn what mediators do, how they can help those in conflict, plus the 5 most important qualities of a good mediator.
Bob Bordone, a Senior Fellow at Harvard Law School and the Founder and former Director of Harvard Law Schools Negotiation Mediation Clinical Program. I'm also the Founder and Principal of the Cambridge Negotiation Institute and have written and taught on negotiation, mediation, and conflict resolution for more than 20 years. MORE >