Conflict Management Blog by Cinnie Noble
How we define conflict mastery and the characteristics needed to be and be seen as such varies. In general, this term refers to being comfortable engaging in conflict – realizing it is an inevitable and normal part of our lives. It is also about distinguishing necessary from unnecessary conflict and being aware of ourselves and who we are when provoked or provoking others.
Conflict mastery also means being able to regulate our emotions, to gain perspective on the situation and the other person, to be empathetic, to be attuned to the dynamic at play, to be able to stand back from the situation and reflect, and to take responsibility for our contribution. These and other ways of considering the meaning of conflict mastery provide us with benchmarks to gauge what we want to strive for to be better able to engage in and manage situations that cause us and others tension.
For this week’s Conflict Mastery Quest(ions) blog, the objective is to consider what conflict mastery means to you.