Find Mediators Near You:

What Podcasts Can Teach Us about Difficult Conversations

Can podcasts teach us how to have better difficult conversations?

Recently, I was a guest on Dr. Darian Parker’s podcast, as part of pre-publicity for my forthcoming memoir, and it turned out to be a magically flowing and amazing conversation about conflict, education, my memoir, and life. Listening to it afterwards, I was struck by how we unintentionally modeled practices for having effective difficult conversations.

What did we do that could benefit people who find themselves in a difficult conversation?

  1. Be open and present

We didn’t follow a script. Neither of us knew exactly where the conversation would take us, but we were willing to follow the energy rather than attempt to control the direction of the conversation.

  1. Ask curious, open ended questions and follow up questions and comments

Darian asked me excellent, thoughtful questions and followed up with comments and additional questions that helped us explore the topics.

  1. Listen deeply

I really listened to Darian’s questions and the intention behind them, and he really listened to my answers.

  1. Be honest and vulnerable

Even though we hadn’t met before, I was willing to be candid about mistakes I had made in my life’s journey, and what I hadn’t understood about myself and my responses that I know now. And Darian reciprocated with his own stories from his life and careers.

  1. Be kind

We trusted each other’s good intentions and our shared commitment to having an illuminating conversation. Neither one of us was trying to “one up” or “put down” the other. We co-created something beautiful, that neither of us could have done alone.

Of course, it isn’t always easy to follow these guidelines if you’ve been embroiled in a conflict with someone. Like many of us, you might feel guarded and suspicious, focusing on what you’re going to say next to defend yourself and your positions rather than truly listening to what the other person says. But if you can set that aside even temporarily and follow the guidelines above, you will maximize your chances of having a good conversation that can build understanding and compassion.

Here is the link if you’d like to experience our conversation: Dr. D’s Social Network Podcast https://www.youtube.com/watch?v=BEiTdRdxTNg    And if you’d like to sign up for my Bookie Chronicles newsletter and find out about future podcasts and the book launch, you can sign up here. http://Angels-Earthworms.aweb.page .

author

Lorraine Segal

After surviving the 50's and 60's, as well as twenty years in toxic academia as a tenured professor, Lorraine Segal was inspired to started her own business, Conflict Remedy (ConflictRemedy.com), happily teaching, coaching, blogging and consulting around workplace conflict transformation. She is addicted to reading novels and enjoys walking and… MORE

Featured Members

ad
View all

Read these next

Category

Affordability, Accessibility and Reliability – The Community Mediation Model of Singapore

Community Mediation Centres (CMC) play an important role as they provide a platform for practical and efficient resolution of community disputes in Singapore. Mediation that takes place at CMC is...

By Pitamber Yadav
Category

Resolving Employment Disputes through Mediation–podcast and transcript

JAMS ADR Blog by Chris PooleFrom health and safety concerns of the COVID-19 pandemic, to systemic discrimination issues amidst the Black Lives Matter movement, to continued fallout from the #MeToo...

By Chris Kwok, Shirish Gupta
Category

The Authenticity Requirement And The Necessity For Deception In Negotiation: The Paradox

“Authenticity is the greatest form of deception.” -The Usual Suspects The Usual Suspects (1995), is a movie of the film noir genre about the thin line between illusion and reality....

By Robert Benjamin
×