Many people are familiar with communication skills 101; the injunction to use "I" statements, rather than "You" statements in handling conflicts. I hear workshop participants increasingly question this basic training....
By Sterling NewberryFrom the blog of Nancy HudginsThis is the fifteenth in a series of posts on preparing for mediation.During the heat of battle, it’s sometimes difficult to defend against the other...
By Nancy HudginsThere is a war. Some won’t call it that, but the war is One Size Fits All (us) versus Styles (them). In the mediation world we are trained to know...
By Paul Rajkowski