Find Mediators Near You:

When to Quit

Last week Kofi Annan, as prestigious and qualified a mediator as one could ask for, resigned his assignment to try to broker a peace agreement in Syria. Annan cited the Syrian government’s intransigence, and the rebels’ desire to achieve their ends by force of arms. In addition, he mentioned that “finger-pointing and name-calling in the Security Council” was making it impossible for him to do his job. Annan was quoted as saying that “without serious, purposeful and united international pressure, including from the powers of the region, it is impossible for me, or anyone, to compel the Syrian government in the first place, and also the opposition, to take the steps necessary to begin a political process.”

Mediators generally hate to admit defeat. We pride ourselves on our willingness to work with parties as long as it takes. Mediators know that the keys to achieving resolution are patience and persistence. If there is any glimmer of hope, we will pursue it. If they parties remain miles apart or appear stuck at impasse, we endeavor to remain positive. If they try to leave the room, we will follow them to the elevator to try to persuade them to stay.

So when is it appropriate for the mediator to send the parties packing? In some situations, probably a small minority, a mediator and the parties might come to the conclusion that the parties are better off resolving their conflict by other means. For example, one or both parties may have a genuine need to pursue their claims in court, maybe to prove a point, or maybe to experience a public airing of the dispute. If that kind of formal resolution is necessary or desirable, the mediator might refrain at some point from pushing the parties to a private, informal resolution that will not satisfy them.

In a case like Syria, it appears that the alternative to a peaceful resolution of this dispute will involve bloodshed and tragedy. A negotiated resolution still seems to represent the best course for all parties. And the outlines of a negotiated resolution are known. But the dictator does not appear willing to accept a resolution that requires his removal–the only possible resolution. And the rebels are unwilling to accept anything less. Those conditions by themselves might be enough to excuse a mediator who reluctantly tells the parties that if they would rather fight the matter to a conclusion, he cannot stand in their way.

Kofi Annan’s explanation shows that there is more going on than that, however. He also explained that he is not getting the support needed from the people who hired him, in this case the fractious members of the Security Council. That means there is one dispute going on on the ground in Syria, while another one is going on among the members of the Security Council. (One interpretation of these events published yesterday in the Guardian puts the blame on heavy-handed Western powers, who demanded more concessions than Russia and China are willing to accept.) The mediator cannot continue to serve if he does not have the support of the people who retained his services. It is one thing for parties to a mediation to reach impasse. But if they cannot even agree on the parameters of the process, then it may be time for the mediator to step aside.


Joe Markowitz

Joseph C. Markowitz has over 30 years of experience as a business trial lawyer.  He has represented clients ranging from individuals and small businesses to Fortune 500 corporations.  He started practicing with a boutique litigation firm in New York City, then was a partner in a large international firm both… MORE >

Featured Members

View all

Read these next


Reducing Defensiveness – Video

This presentation introduces four specific steps for effectively transforming even the most provocative personal attacks into something constructive. Listeners may wish to also read Chapter 4 of Party-Directed Mediation, Interpersonal...

By Gregorio Billikopf

High Conflict People

High conflict people (HCPs) are highly defensive, preoccupied with blaming others, and desperate to receive validation for themselves. These characteristics may be part of their personalities, in which case they...

By Bill Eddy

When Did Bullying Stop Being Something that Only Happened in the Playground?

CMP Resolution Blog by Lesley Allport and Katherine Graham.It’s Anti-Bullying Week (12-16th November). Quite rightly the energy and activity of the organisers, the Anti-Bullying Alliance, is on the experience of...

By Katherine Graham