Zena Zumeta reflects on a particular occasion when her work as an advocate for labor unions moved more into negotiation. She realized that one must think differently in order to settle and end up with a win-win solution.
Zena D. Zumeta is president of the Mediation Training & Consultation Institute and The Collaborative Workplace. She received her Juris Doctor from the University of Michigan Law School. Ms. Zumeta is a former board member and president of the Academy of Family Mediators, (now merged into the Association for Conflict… MORE >