In this episode of the AI and the Future of Law Podcast , hosts Jen Leonard and Bridget McCormack discuss the integration of AI into alternative dispute resolution, the potential of generative AI in transforming legal services, the concepts of probabilistic and deterministic AI, hallucinations in AI models, and the importance of innovation and strategy within the American Arbitration Association (AAA).
Press Release:
American Arbitration Association® Acquires World’s Leading Online Dispute Resolution Company
Video:
AAAi Podcast #5 with ODR.com & Mediate.com CEO Colin Rule

Bridget McCormack discusses her efforts to lead new initiatives and embrace AI within the American Arbitration Association (AAA). She highlights the importance of innovation training and involving all team members in the process. The conversation explores the importance of involving everyone in the organization in innovation and the challenges of selecting and pursuing ideas. It also discusses the acquisition of ODR.com and Resourceful Internet Solutions and how it aligns with the AAA’s vision for strong innovation. The conversation emphasizes the need for organizations to develop a generative AI strategy and the increasing adoption of AI in knowledge work.
AI, alternative dispute resolution, generative AI, legal services, probabilistic AI, deterministic AI, hallucinations, American Arbitration Association, AAA, innovation, leadership, innovation, involvement, challenges, acquisition, ODR.com, Resourceful Internet Solutions, generative AI tools, Clause Builder, automated scheduling order, generative AI strategy and adoption.
The AI and the Future of Law Podcast is your essential podcast for understanding how artificial intelligence is revolutionizing the legal industry. Hosted by Bridget McCormack and Jen Leonard, each episode delves into cutting-edge technologies, trends, and strategies, providing invaluable insights for legal professionals, tech enthusiasts, and anyone curious about the future of law. Join us as we navigate the evolving landscape of AI, empowering the legal community to thrive in an era of unprecedented innovation. Produced by Aaron Tran for the American Arbitration Association
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