Giuseppe Leone is a professional commercial and workplace mediator living in Hawaii. He became interested in online mediation in 1999, when no video conferencing software was available on PCs yet.
Giuseppe believes that the success of an online mediation depends mainly on the mediator’s skills and experience - not on the video conferencing software being used. That said, for his online mediation practice he prefers Zoom. In addition, he trains mediators - one-on-one, hands-on - how to be 100% ready and prepared when they offer online mediation to their clients.