Find Mediators Near You:

Building A Global ODR System For Consumer Disputes

From Colin Rule’s blog.

The ODR and Consumers 2010 Forum was held in Vancouver on November 2 and 3, 2010. The Forum (ODRAC) was convened in response to recent proposals advanced by delegations to the United Nations (UNCITRAL) and the Organization of American States. These proposals have begun to outline model rules for a global resolution system to handle cross-border, low value disputes. This work is perfectly in line with ongoing initiatives in the European Union (e.g. European network of consumer centers ECC-NET and European Extra-Judicial Network – EEJ-NET) and the Asia-Pacific region (e.g. the Global Trustmark Alliance). This meeting in Vancouver was the first attempt to join all of these regional conversations into a single dialogue focused on how this global, online, low value resolution system could become a reality.

The full agenda for the meeting is available here with all of the presentations available next to the names of the presenters. The final report from the meeting is currently being edited and will be released in the next few weeks. The first meeting of the UNCITRAL ODR Working Group will take place in mid-December.

Key organizers and sponsors of the meeting included ADR.EU, PayPal, Adobe, the Law Society of British Columbia, ICANN Office of the Ombudsman, the National Centre for Technology and Dispute Resolution and the Canadian Centre for Court Technology (CCCT).

                        author

Colin Rule

Colin Rule is CEO of Resourceful Internet Solutions, Inc. ("RIS"), home of Mediate.com, MediateUniversity.com, Arbitrate.com, CaseloadManager.com and a number of additional leading online dispute resolution initiatives.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider that Colin co-founded,… MORE >

Featured Members

ad
View all

Read these next

Category

Previews of 2022: The Past, Present, and Future of (A)DR in England and Wales

For years jurisdictions around the world have embraced Cloud-based platforms to deliver Court services and ADR solutions.  Meanwhile those of us in England and Wales (E&W) have looked on seeming...

By Tony Guise
Category

Lessons From the ABA’s Excellent Report on Mediator Techniques

The ABA Section of Dispute Resolution Task Force on Research on Mediator Techniques recently released an excellent report really worth reading.  It should be of value to anyone interested in mediation. ...

By John Lande
Category

Listening: The Most Under-Utilized Skill In Negotiation

From the blog of Nancy HudginsAs a mediator, I rank listening as the most under-used skill in the negotiations that play out in front of me. If lawyers had training...

By Nancy Hudgins
×