How we frame matters. How we frame our offer, our doubt, our idea, our concern can make the difference between being heard and being ignored, between interest and aversion, between succeeding and stumbling.
The art of framing is the art of choosing words that speak to others as powerfully as they speak to you.
From Diane Cohen's BlogMuch has been written about power imbalances in mediation, and it is my belief that there is much confusion regarding the term. The term “power imbalance” seems...
By Diane CohenWith due respect to William Shakespeare, the AMR labor management turntable is spinning faster and faster for American Airlines’ pilots and management. External and internal accelerators are propelling both pilots...
By Clayton (Jim) StottPGP Mediation Blog by Phyllis G. PollackOnce again, another study has been published revealing that our memories are not accurate; they rewrite history incorporating present events. Earlier this month, several...
By Phyllis Pollack
