Find Mediators Near You:

Do Secrets Compromise the Mediator’s Neutrality?

Occasionally, I get stuck in a corner where I know that the Defendant in a dispute would pay more than the Plaintiff’s “bottom line”. Of course, this is revealed to me in confidence, and of course, I maintain that confidence all day long–even after the case settles for something less than the Defense was willing to pay. Still I am a little haunted by the collision between my duty of confidentiality, which in this instance is crystal clear, and my duty of neutrality. By NOT revealing or even hinting to the Plaintiff and his counsel that the Defense would pay, hypothetically “up to $75,000” at any time before the case settles at $55,000, am I favoring the happy Defense counsel and his client? Am I maintaining my neutrality or do I have a duty to hint at the possibility of a better settlement to the Plaintiff even if he is quick to reduce his demand to $55,000? My hypothetical assumes that Plaintiff is satisfied with the settlement at $55,000 for a variety of reasons which may include Plaintiff’s sordid past history, his lawyer’s incompetence or failure to comply with discovery deadlines or his inability to finance future litigation. As in every settlement, the parties are both satisfied with the outcome of the mediation, but a mediator with a conscience is left wondering: does my duty of confidentiality compromise my duty of neutrality? I’d love to have your thoughts, fellow mediators as this one is a big SECRET!

                        author

Jan Frankel Schau

Attorney Jan Frankel Schau is a highly skilled neutral, engaged in full-time dispute resolution. Following a successful career spanning two decades in litigation, she has mediated over 700 cases for satisfied clients. Ms. Schau understands the nuances of trial and settlement practice as well as client relations and balancing the… MORE >

Featured Mediators

ad
View all

Read these next

Category

Yes! 50 Scientifically Proven Ways to Be Persuasive

From the blog of Nancy HudginsProfessor Cialdini’s done it again! In this eminently readable book, he and his co-authors (Noah Goldstein at the University of Chicago and Steve Martin of...

By Nancy Hudgins
Category

Support for Men in Divorce

San Francisco Mediation: A Better SolutionA while back, I posted a link to a support group which focuses on helping women through the difficult transition of divorce or separation (although...

By Paula Lawhon
Category

How Can I Become More Comfortable with Conflict?

One of the most common questions friends and family often ask me is, "How do I become more comfortable with conflict?" You know the feeling, the slightest sense of conflict...

By Bob Bordone
×