Getting “hooked” by a conflict is the experience of being mentally snagged, caught by the conflict in such a way that you find yourself ruminating on it and feeling emotionally off balance.
The earlier you know you’re hooked, the better your chances of handling things in ways you can feel good about later. Here are some signs to watch for:
Although inconceivable just a few years ago, mediation software that promises to monopolize the interpersonal conflict resolution market is now imminent. Tomorrow, the Artificial IntuitionTM Corporation (commonly known as AInc.)...
By Luis Miguel Diaz“Mediation is an empirical process, a science and art not fully understood by even the most masterful of its practitioners.” (Creo, 2012) Summary The purpose of this article is to...
By Georg Stratemeyer“You wouldn’t negotiate with Hitler, would you?” was Michelle’s response to my invitation to help her address some long brewing workplace disagreements with her supervisor, Kaylie. Michelle was equating her...
By Christopher Sheesley