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Free Book on Workplace Mediation as Public Service by the University of California

Mediators, human resource managers, and other interested individuals may obtain a free copy of the 321 page book Party-Directed Mediation by Gregorio Billikopf of the University of California (the author and acknowledgements page is missing). The focus of the publication is on the mediation of deep-seated interpersonal conflict, so the book may also be of interest to attorneys and therapists.

In Party-Directed Mediation the author shares two models: (1) the first deals with contention between co-workers; and (2) the second; for handling differences between supervisors and subordinates.

The methods used are somewhat controversial in that pre-caucuses are used (where the mediator meets with each party separately before ever bringing them together into a joint session). Once the parties are in the joint session, they speak directly to each other rather than to the mediator. The book also includes transcriptions of these mediated approaches, as well as chapters on interpersonal negotiation skills (engaging others in conversation when there are differences in opinion), and empathic listening (listening so others can vent and begin to hear themselves).

The book obtained high praises in a review in the International Journal of Conflict Management (Volume 21, Number 2, 2010). Professor, mediator and author John Ford writes: “[Billikopf’s] concern is to articulate a mediation process that is repeatable, effective, and most importantly leaves the decision squarely in the hands of the disputants themselves. He accomplishes this task admirably, through a very readable and insightful book… The author has based his conclusions on the rigors of his direct experience as a professional mediator and the countless research videos that he studies and uses in his workshops…”   

A free copy of the book may be requested by sending an envelope with (1) a self-addressed adhesive label, and (2) a Flat-rate mailing stamp (as of 2012 the cost is $5.15, please check for the current price (or a combination of no more than five stamps to cover the flat rate mailing cost—the USPS gets worried when users place too many stamps). Mail your stamp(s) and label to Party-Directed Mediation/c.o. G. Billikopf/3800 Cornucopia Way #A, Modesto, CA 95358.  

The book can only be mailed to addresses within the United States. Those who wish to download the PDF, can do so from any country, at:  To contact Gregorio Billikopf, write to him at [email protected].

This is a public service of the University of California.


Gregorio Billikopf

Gregorio Billikopf is an emeritus Labor Management Farm Advisor with the University of California and a visiting professor of the Universidad de Chile. His research and teaching efforts have focused on organizational productivity (selection, compensation, performance appraisal, discipline and termination, supervision) and interpersonal relations (interpersonal negotiation, conflict resolution, and mediation).  MORE >

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