The book to read on this subject is Cialdini’s “Principles of Persuasion.” It identifies six principles of persuasion: Affinity (liking), Authority, Consensus, Consistency, Reciprocity and Scarcity. In order to be...
By Charles B. ParselleWhile mediating in a solo practice brings many rewards, it offers less of a chance to swap tools with fellow and sister practitioners. With that in mind, here are a...
By Linda Gryczan"Republished online with the permission of the NIU Law Review." I t has been a unique opportunity to serve, on behalf of two conflict resolution organizations, as an Official Observer...
By Gregory Firestone