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Improve Conflict-Handling Behavior in Groups

I’d like to share some of the work I’ve done with applying the TKI in groups in order to improve conflict-handling behavior and thus performance. This work adds some interesting dimensions to...

By Ralph Kilmann
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The No-blame Approach In Mediation

Mediation adopts a 'no-blame' approach when supporting people in resolving their dispute. And the reasons behind doing this are just as relevant in any difficult situation such as a complaint,...

By Alan Sharland
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Howard Bellman: Stimulation of Mediating Early On – Video

Howard Bellman describes his early days mediating strikes in Wisconsin. He felt he was providing an important service for the public and liked the stimulation of helping the creative process...

By Howard Bellman
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