Find Mediators Near You:

Statistics from Franklin County, Ohio’s ODR Program

Great set of comprehensive statistics around Franklin County’s ODR program have now been released.

Two results that stood out:

Would you recommend online dispute resolution to someone else?
91% – yes
8% – no

Given the choice between online dispute resolution and going to court, which would you prefer?
94% – online dispute resolution
5% – going to court

Kudos to the Franklin County team for their great work in compiling these metrics and key performance indicators, and for embracing transparency by sharing them widely.

Check the full set of results hereor see attached PDF.

Attachments to this Article

                        author

James Melamed, J.D.

Jim Melamed co-founded Mediate.com in 1996 along with John Helie and served as CEO of Mediate.com through June 2020 (25 years).  Jim is currently Board Chair and General Counsel for Resourceful Internet Solutions, Inc. (RIS), home to Mediate.com, Arbitrate.com, ODR.com and other leading dispute resolution sites. During Jim's 25-year tenure,… MORE >

Featured Mediators

ad
View all

Read these next

Category

Apologies Are Not for Everyone!

PGP Mediation Blog by Phyllis G. PollackIn my various mediator trainings, the use of an apology as a means of resolving a dispute has often been discussed and advocated. Indeed,...

By Phyllis Pollack
Category

Mediators Biases

This video is presented as part of Mediate.com's 25th Anniversary Conference. Nina Meierding discusses the evolving state of bias in mediating. She emphasizes the importance of the mediator being aware...

By Nina Meierding
Category

International Elder Abuse Awareness Day — Learning About Elder Abuse And Mediation

From the Mediation Matters Blog of Steve Mehta. Citizens throughout the world are wearing something purple Monday in support of World Elder Awareness Day.  This day is designed to acknowledge...

By Steve Mehta
×