As humans we are often driven to try to understand what goes on around us. Often, we jump to conclusions in trying to reach that understanding. As mediators, we should...
By Diane CohenFrom Stephanie West Allen's blog on Neuroscience and conflict resolution. Currently empathy seems to be a sought-after goal. Why? I am not sure because seeking it in the name of...
By Stephanie West AllenOrder at Amazon.comSecond Edition Basic Skills for the New Arbitrator By Allan H. Goodman Who Should Read This Book? Often times people who are highly experienced in either Negotiation,...
By Jon Linden