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Category: Mediation Skills

The Hidden Power Dynamics Inside Everyday Conflict: Leaders, Educators and Families author.

The Hidden Power Dynamics Inside Everyday Conflict: Leaders, Educators and Families

Power dynamics rarely announce themselves directly in conflict. Instead, they quietly shape who speaks, who withdraws, who apologizes first, and...

By Rahel Tesfaye
Navigating the Fog of Indirect Conflict: Practical Tools for Clarity and Prevention author.

Navigating the Fog of Indirect Conflict: Practical Tools for Clarity and Prevention

Being a conflict resolution specialist is, at least in my experience, a 24‑hour job. At first, people don’t fully understand...

By Alessandra Sgubini
What Are We Learning About the Effects of AI in Mediation – 3 Tips for Protecting Our Parties author.

What Are We Learning About the Effects of AI in Mediation – 3 Tips for Protecting Our Parties

https://youtu.be/jhz_QnI2ZNk?si=56hZZbugqSaoJZqq Dr. Clare Fowler, Exec VP at ODR.com‍ ‍and Mediate.com, here presents on: "What Are We Learning About the Effects...

By Clare Fowler
Modernizing Mediation and More: Welcoming Morgan (Mo) Tregenza and the Common Ground Podcast! author.

Modernizing Mediation and More: Welcoming Morgan (Mo) Tregenza and the Common Ground Podcast!

In this special episode, new host Morgan Tregenza sits down with outgoing host and ODR pioneer Colin Rule for a candid conversation about the...

By Colin Rule, Morgan Tregenza
AI Is Not the Issue. Your Professional Judgment Is author.

AI Is Not the Issue. Your Professional Judgment Is

Artificial intelligence is becoming part of the infrastructure of modern professional practice, and it is already reshaping the competitive landscape....

By Susan Guthrie
Mediator Proposals: Timing, Function, and the Risk of Premature Use author.

Mediator Proposals: Timing, Function, and the Risk of Premature Use

Mediator proposals are a well-established tool within the mediation process, often relied upon when negotiations appear to stall or when...

By Jason Hisey
A Brave New World: Integrating AI into Family Mediation – Video Now Available! author.

A Brave New World: Integrating AI into Family Mediation – Video Now Available!

The slide presentation utilized by Jim Melamed for his 2-hour workshop "A Brave New World - Integrating AI into Family...

By Jim Melamed
The Problem of Problematizing author.

The Problem of Problematizing

In conflict engagement, it starts with a single exchange. “We should focus on solutions.” “I have a problem with that.”...

By John Potter
If You See Something, Say Something – A Thoughtful Take on Mediation author.

If You See Something, Say Something – A Thoughtful Take on Mediation

You’ve probably seen those signs in subways, buses, airports and other public places that asks the public to report anything...

By Laurie Israel
From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill author.

From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill

Most people think leadership happens because someone notices you. But real influence is built when people learn they can trust...

By Susan Guthrie
Dynamics of the Mediation Opening Phase: Kicking Things Off in a Positive Direction author.

Dynamics of the Mediation Opening Phase: Kicking Things Off in a Positive Direction

The opening phase of a mediation session represents one of the most critical, psychologically complex, and strategically demanding junctures in...

By Ed Timken
Mediate’s Statewide Banners Expand the Geography of Your Online Mediation Practice! author.

Mediate’s Statewide Banners Expand the Geography of Your Online Mediation Practice!

For your best mediation advertising coverage, get a Mediate.com Statewide Banner! When a visitor comes to Mediate.com, we are able...

By Clare Fowler, Colin Rule, Jim Melamed
Three Questions That Can Transform Conflict Conversations author.

Three Questions That Can Transform Conflict Conversations

Conflict engagement often requires disciplined inquiry into how people defend and sustain their competing realities. In facilitation, mediation, and negotiation,...

By John Potter
Beyond Neutrality: Why Benevolence Matters in Mediation  author.

Beyond Neutrality: Why Benevolence Matters in Mediation 

The limitations of negative definitions  Mediation is often defined by what the mediator is not allowed to do: not taking sides, not...

By Ton Westerduin
The Global Mediator: Why geography is no longer a barrier to practice author.

The Global Mediator: Why geography is no longer a barrier to practice

For much of its modern development, mediation has been shaped by jurisdiction. Training pathways, accreditation frameworks, and professional bodies have...

By Stuart Hanson
The Evolution of Mediation: 30 Years of Mediate.com author.

The Evolution of Mediation: 30 Years of Mediate.com

Summary: In this video and set of articles, founders Jim Melamed and John Helie reflect on the thirty-year evolution of Mediate.com and its role in shaping...

By Jim Melamed, John Helie
The Mediator’s Toolkit: Why Normalizing, Mutualizing, and Summarizing are the Bedrocks of Family Resolution author.

The Mediator’s Toolkit: Why Normalizing, Mutualizing, and Summarizing are the Bedrocks of Family Resolution

In the high-stakes arena of family mediation, we aren't just managing schedules or dividing assets; we are navigating the wreckage...

By Ed Timken
Navigating the Labyrinth of Impasse: Psychological, Procedural and Substantive Strategies in Modern Mediation author.

Navigating the Labyrinth of Impasse: Psychological, Procedural and Substantive Strategies in Modern Mediation

The phenomenon of impasse in mediation represents more than a mere cessation of dialogue; it is a critical juncture where...

By Ed Timken
Caucus: A Blessing and a Curse in Mediation author.

Caucus: A Blessing and a Curse in Mediation

Caucus is often treated as the backbone of modern mediation. It is the go-to move when things stall, emotions rise,...

By Jason Hisey
Mediation as an Interactive Decision-Making Process author.

Mediation as an Interactive Decision-Making Process

Benevolence in the UHT Recovery Path Subject: Benefits Restoration Operation (Hersteloperatie Toeslagen) / Mediation in the public sector 1. Introduction In...

By Ton Westerduin
The Mediation Room: A Space for Professional Reflection and Dialogue author.

The Mediation Room: A Space for Professional Reflection and Dialogue

Mediation is, by its nature, a reflective profession. It asks practitioners to hold space for others, to manage complexity, and...

By Stuart Hanson
Guided Mediation: A Method for Structuring Consensus in Modern Conflict Engagement author.

Guided Mediation: A Method for Structuring Consensus in Modern Conflict Engagement

In contemporary conflict, ranging from organizational disputes to community tensions and multi-stakeholder policy disagreements, constituents and stakeholders often disagree not...

By John Potter
The Machine in the Mirror: Is AI the New Collective Unconscious? author.

The Machine in the Mirror: Is AI the New Collective Unconscious?

Editorial Note: The following materials were developed by Jim Melamed and John Helie, co-founders of Mediate.com in 1996. John and...

By John Helie, Jim Melamed
Finding Pathways through Polarizing Times author.

Finding Pathways through Polarizing Times

This article first appeared at the end of 2024 at CBI.org. When people are in conflict over high-profile public issues, it...

By Ryan Golten
The Power of Yes/No: When Closed-Ended Questions Enhance Mediation author.

The Power of Yes/No: When Closed-Ended Questions Enhance Mediation

The value of both open-ended and closed-ended questions in mediation lies in their complementary roles. While open-ended questions dominate mediation...

By Kim Faircloth
Sample Inquiry of ChatGPT About Parenting Time Conflict author.

Sample Inquiry of ChatGPT About Parenting Time Conflict

Ask ChatGPT About Parenting Time Conflict Dad has been late in returning his 12 year old son to mom (divorced)...

By Jim Melamed
Review of David Hoffman’s Book “The Art of Impasse-Breaking in Mediation: A Handbook for Mediators, Lawyers, and Other Conflict Resolvers” author.

Review of David Hoffman’s Book “The Art of Impasse-Breaking in Mediation: A Handbook for Mediators, Lawyers, and Other Conflict Resolvers”

David Hoffman is a very highly regarded US mediator and an equally authoritative Harvard academic, whose writing about mediation and...

By John Sturrock
How Legal Professionals are Using AI author.

How Legal Professionals are Using AI

Artificial intelligence is rapidly transforming the practice of law, from legal research and document review to case strategy and client...

By Angela Reddock-Wright
The Pro Se Pivot: Navigating Mediation When Only One Party Retains Counsel author.

The Pro Se Pivot: Navigating Mediation When Only One Party Retains Counsel

You are deep into a productive, self-represented (pro se) divorce mediation. The parties are communicating, and progress is being made....

By Ed Timken
The Mediate.com Story – Table of Contents author.

The Mediate.com Story – Table of Contents

Copyright 2026 - All rights reserved - ODR.com, Inc. INTRODUCTION About this “Book" About the Author Acknowledgements The Most Informative...

By Jim Melamed

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