Emotion is not something to be concerned about. Indeed, in this sense of the word, concern is itself an emotion; it is a low intensity expression of fear. Mediators are...
By Charles B. ParselleThe way we approach problem solving influences the solutions we can see — and are willing to see. When problem solving gets stuck, sometimes the best way to get unstuck...
By Tammy LenskiWe hear a lot of talk these days about rhetoric and whether people are able to follow through on it, deliver "the goods", stay true to the rule. We live...
By Victoria Pynchon
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