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What’s in a Face? author.

What’s in a Face?

“Faces always talk too much.  One line and all their plans are revealed.”  — Floriano Martins  Martins, a Brazilian poet, is not...

By Laurie Israel
The Mediator’s Touch: Ancelotti and the Art of Bridging Gaps in Football author.

The Mediator’s Touch: Ancelotti and the Art of Bridging Gaps in Football

Carlo Ancelotti stands out as a revered and esteemed personality within the multifaceted realm of football management. A household name...

By Pitamber Yadav
A British Accent as a Dispute Resolution Skill author.

A British Accent as a Dispute Resolution Skill

“Cheeky” is defined by the Collins English Dictionary as “slightly rude or disrespectful but in a charming or amusing way...

By George Siedel
6 Ways to Stay Calm and Collected During a Heated Argument author.

6 Ways to Stay Calm and Collected During a Heated Argument

Arguments are an unavoidable part of life, but they’re not always bad. Whether between a parent and child, two partners,...

By Sophie Bishop
Want to Build Peace? Understanding Trauma is Key author.

Want to Build Peace? Understanding Trauma is Key

Operating since 2007 with the mission to build local skills for peace and promote mediation worldwide, Mediators Beyond Borders International...

By Agnieszka Alboszta
The Connection Between Expanding Consciousness and Conflict Management author.

The Connection Between Expanding Consciousness and Conflict Management

I’d like to comment on a seven-day workshop I once attended in Westminster, Colorado. This experience is called “Ultimatum” and...

By Ralph Kilmann
AI, ADR and Anxiety author.

AI, ADR and Anxiety

This post started as a response to Jen Reynolds’s comment about my Avatar Mediation post.  It has grown into this new post about AI...

By John Lande
The Dilemma of the Abrasive Leader in the Workplace… and the Solution author.

The Dilemma of the Abrasive Leader in the Workplace… and the Solution

It’s my job as a conflict advisor, mediator, and Boss Whisperer® coach to detect the disconnects within relationships that create...

By Mark Batson Baril
Developing Mediation Culture in Civil Law Systems: A Tale of Two Countries – Italy & Georgia (Part 2) author.

Developing Mediation Culture in Civil Law Systems: A Tale of Two Countries – Italy & Georgia (Part 2)

Georgia adopted its first mediation law much more recently than Italy. Previously, Georgia had only limited provisions in its Code...

By Chiara Tondini
Developing Mediation Culture in Civil Law Systems: A tale of two countries – Italy & Georgia (Part 1) author.

Developing Mediation Culture in Civil Law Systems: A tale of two countries – Italy & Georgia (Part 1)

Although modern mediation and other out-of-court settlement practices have emerged mainly from common law legal cultures, many civil law countries...

By Chiara Tondini
What Happens Now? Succession Planning for Family Owned Businesses author.

What Happens Now? Succession Planning for Family Owned Businesses

“Won’t Someone Take Over for Me?” read a recent headline in the Business Section of The New York Times (01/05/2023). ...

By Dr. Lynne C. Halem
‘Holding The Calm’… Many Different Ways To Say The Same Thing author.

‘Holding The Calm’… Many Different Ways To Say The Same Thing

As I have previously mentioned, I am in a book club which reads and discusses books about conflict resolution. The latest...

By Phyllis Pollack
Overcoming Tribal Consciousness author.

Overcoming Tribal Consciousness

Recently, I reread three books that, as a total set, inspired me to revisit my understanding of human nature and,...

By Ralph Kilmann
A Guide for Small Businesses to Resolve Disputes through Mediation author.

A Guide for Small Businesses to Resolve Disputes through Mediation

Small businesses are just as likely as large and mid-sized companies to get involved in disputes with suppliers, customers, competing...

By Carmela DeNicola
Chinese Spy Balloon – ‘Shoot It Down’: Expert Negotiation Lessons author.

Chinese Spy Balloon – ‘Shoot It Down’: Expert Negotiation Lessons

Shoot it down! This was the rallying cry of Republicans all last week after a large balloon identified by US...

By Bob Bordone
You Should Always Negotiate Your Worth: 3 Reasons Why author.

You Should Always Negotiate Your Worth: 3 Reasons Why

Are you required to negotiate your salary? No, but it is a good idea. Here are 3 reasons why you...

By Shane Ray Martin
Political Behavior and Conflict Management author.

Political Behavior and Conflict Management

Can the TKI Conflict Model (i.e., the five conflict modes along with the assertiveness, cooperativeness, distributive, integrative, and protective dimensions) shed some...

By Ralph Kilmann
Reflections on Civility and Ethics author.

Reflections on Civility and Ethics

This article discusses some civility and ethical issues we experience in our professional practices. While accepting the Republican presidential nomination...

By Lee Hornberger
Conflict Analysis Needs Better Tools author.

Conflict Analysis Needs Better Tools

Introduction: Conflicts happen when one party believes that another damaged or diminished their interests. When we take these beliefs to...

By Robert Bergman
Why Refusing to Mediate and Collaborate Can Be Costly Business author.

Why Refusing to Mediate and Collaborate Can Be Costly Business

Choosing mediation to resolve long and complicated legal wrangles is encouraged across the legal sector and yet, in some cases,...

By Dakota Murphey
Aaron Judge Contract Negotiations: A Case Study in Leveraging Power author.

Aaron Judge Contract Negotiations: A Case Study in Leveraging Power

For those of you who are not sports/baseball fans, you may not have known (or cared) that Aaron Judge, who...

By Jill Gross
Conflict Resolutions for 2023 author.

Conflict Resolutions for 2023

Conflict Management Coaching Blog by Cinnie Noble Hello: Here are my conflict resolutions for 2023. Again, I have had to...

By Cinnie Noble
In Lichon, Michigan SC changed the test for the scope for Arbitration author.

In Lichon, Michigan SC changed the test for the scope for Arbitration

An age-old inquiry in ADR is under what circumstances must a party’s legal claims be dismissed from court and heard...

By William Gilbride
Chalking: Next Stop – U.S. Supreme Court? author.

Chalking: Next Stop – U.S. Supreme Court?

On three occasions in the past, I have written about a case in Saginaw, Michigan in which the issue was...

By Phyllis Pollack
Mediation Key To Social Harmony author.

Mediation Key To Social Harmony

Following the introduction of federal polity as provided in the Constitution of Nepal, 2015, alternative dispute resolution process and mechanism...

By Mukti Rijal
The Benefits of using ADR in Resolving PI Disputes author.

The Benefits of using ADR in Resolving PI Disputes

In this podcast, JAMS neutrals Judge Sherry Klein Heitler and Judge Richard McDermott give listeners a deeper look into the...

By Sherry Klein Heitler
Bayonetta 3, Fairpay and Negotiation author.

Bayonetta 3, Fairpay and Negotiation

Interested in issues like pay equity, pay transparency, salary negotiations, and the role of gender and unions? Then, this video...

By Bob Bordone
Modifying Underlying Dimensions in the TKI author.

Modifying Underlying Dimensions in the TKI

Since the early 1970s, two dimensions of the TKI have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my...

By Ralph Kilmann
Negotiation and Mediation Communication Gambits for Breaking Impasse & more… author.

Negotiation and Mediation Communication Gambits for Breaking Impasse & more…

A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...

By John Barkai
Learning Conflict Management Methods Direct From Their Creator author.

Learning Conflict Management Methods Direct From Their Creator

Ever since mid-March 2020, when the first U.S. lockdowns took effect as the coronavirus began ravaging the globe, the shift...

By Ralph Kilmann

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