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Category: Ethics

Canada’s Proposed Privacy Bill C-36 author.

Canada’s Proposed Privacy Bill C-36

By Robert Bergman, CEO of Southwest Management Technology Canada’s proposed Bill C-36 represents one of the most significant privacy law...

By Robert Bergman
The Mediator’s Pen: Navigating the Ethical Boundaries of Settlement Drafting and the “Two Hats” Problem author.

The Mediator’s Pen: Navigating the Ethical Boundaries of Settlement Drafting and the “Two Hats” Problem

In civil mediations, one of the most critical boundary lines in the entire ADR profession revolves around a simple question:...

By Ed Timken
When Mediation.com and Thomas Pronesti Turned Adversarial: Reputation, Online Leverage and a Mediator’s Experience author.

When Mediation.com and Thomas Pronesti Turned Adversarial: Reputation, Online Leverage and a Mediator’s Experience

Eric Friedman is the founder of Mediation First NJ LLC, based in Livingston, New Jersey. He can be reached at...

By Eric Friedman
International Council for Online Dispute Resolution (ICODR) Standards author.

International Council for Online Dispute Resolution (ICODR) Standards

With the rapid growth of ODR in a number of sectors it is vital to establish ethical standards to undergird...

By Colin Rule
AI, Confidentiality, and Privacy Risks in Mediation and Arbitration author.

AI, Confidentiality, and Privacy Risks in Mediation and Arbitration

Artificial intelligence is rapidly becoming part of everyday ADR practice. Mediators and arbitrators now encounter AI tools in document review,...

By Robert Bergman
Integrating AI into IP Mediation author.

Integrating AI into IP Mediation

The following slide presentation will be utilized by Jim Melamed for his session “Integrating AI into IP Mediation” offered by...

By Jim Melamed
The Mediate.com Story:  AI in Mediation Confidentiality Issues author.

The Mediate.com Story: AI in Mediation Confidentiality Issues

Table of Contents Agreement to Mediate – AI Confidentiality Provision Below is a provision that can be added to an...

By Jim Melamed
Med-Arb: Benefits, Risks and Safeguards author.

Med-Arb: Benefits, Risks and Safeguards

Introduction Med-Arb combines mediation and arbitration into a single, seamless alternative dispute resolution (ADR) process that blends collaboration and flexibility...

By Laura Athens
The Global Mediator: Why geography is no longer a barrier to practice author.

The Global Mediator: Why geography is no longer a barrier to practice

For much of its modern development, mediation has been shaped by jurisdiction. Training pathways, accreditation frameworks, and professional bodies have...

By Stuart Hanson
The Privacy Patchwork in 2026 author.

The Privacy Patchwork in 2026

What Compliance-Oriented Teams in Legal, Healthcare, and Finance Actually Need to Watch A few weeks ago, a colleague on our...

By Robert Bergman
Agreement to Mediate – Confidential AI Use in Mediation author.

Agreement to Mediate – Confidential AI Use in Mediation

Below is a provision that can be added to an Agreement to Mediate to preserve and extend mediation contractual confidentiality....

By Jim Melamed
Navigating the Labyrinth of Impasse: Psychological, Procedural and Substantive Strategies in Modern Mediation author.

Navigating the Labyrinth of Impasse: Psychological, Procedural and Substantive Strategies in Modern Mediation

The phenomenon of impasse in mediation represents more than a mere cessation of dialogue; it is a critical juncture where...

By Ed Timken
AI in Legal Practice: What Heppner v. US Means for Lawyers, Mediators, and Arbitrators author.

AI in Legal Practice: What Heppner v. US Means for Lawyers, Mediators, and Arbitrators

For the sake of transparency and self-protection, let me start by saying I am not an attorney, and I am...

By Robert Bergman
The Mediation Room: A Space for Professional Reflection and Dialogue author.

The Mediation Room: A Space for Professional Reflection and Dialogue

Mediation is, by its nature, a reflective profession. It asks practitioners to hold space for others, to manage complexity, and...

By Stuart Hanson
The International Association of Privacy Professionals (IAPP) author.

The International Association of Privacy Professionals (IAPP)

The International Association of Privacy Professionals is a global membership organization focused on privacy, data protection, and AI governance. It...

By Robert Bergman
ABA Formal Opinion 518: Redefining Ethical Boundaries in Mediation author.

ABA Formal Opinion 518: Redefining Ethical Boundaries in Mediation

Neutrality Is Not a Style — It Is a Structural Obligation When lawyers step into mediation as neutrals, they often...

By Harshitha Ram
Does a Mediator Blow Privilege By Using AI? author.

Does a Mediator Blow Privilege By Using AI?

The Question? Last week a California colleague forwarded me the following question. If I as the mediator put confidential case information...

By Ron Kelly
The Pro Se Pivot: Navigating Mediation When Only One Party Retains Counsel author.

The Pro Se Pivot: Navigating Mediation When Only One Party Retains Counsel

You are deep into a productive, self-represented (pro se) divorce mediation. The parties are communicating, and progress is being made....

By Ed Timken
Mediation, Neutrality, Tyranny, and Resistance (Revised) author.

Mediation, Neutrality, Tyranny, and Resistance (Revised)

“The death of human empathy is one of the earliest and most telling signs of a culture about to fall...

By Kenneth Cloke
Empathy and the Art of Tracking: How Mediators Follow the Trail of Emotion author.

Empathy and the Art of Tracking: How Mediators Follow the Trail of Emotion

"I don't know where we are going, but I know exactly how to get there." —Master Tracker Rhenius This paradox...

By John Ford
How Legal and Dispute Resolution Professionals Can Manage AI Risks author.

How Legal and Dispute Resolution Professionals Can Manage AI Risks

My latest Theory Meets Practice column in CPR’s Alternatives magazine, How Legal and Dispute Resolution Professionals Can Manage AI Risks, explains how to assess and...

By John Lande
Participant Empowerment, Problem-Solving Optimization and Ethical AI in Mediation author.

Participant Empowerment, Problem-Solving Optimization and Ethical AI in Mediation

Abstract This article outlines a new professional framework for mediation that moves beyond traditional ethics to prioritize Participant Empowerment and...

By Jim Melamed
Neutrality, Truthfulness, and Trust: What ABA Formal Opinion 518 Teaches Mediators About Their Role—and Their Word author.

Neutrality, Truthfulness, and Trust: What ABA Formal Opinion 518 Teaches Mediators About Their Role—and Their Word

Introduction: Why This Opinion Matters Now  Mediators routinely operate at the intersection of law, psychology, and negotiation. In court-connected mediation—particularly when one or...

By Robert Wright
Preparing Parties for Productive Family Mediation author.

Preparing Parties for Productive Family Mediation

Using Pre-Mediation Support to Strengthen Interest-Based Outcomes Family mediators, particularly those working with self-represented parties, understand that the success of...

By Tracy Callahan
The ABA’s New Ethics Opinion on Mediation: Frequently Asked Questions author.

The ABA’s New Ethics Opinion on Mediation: Frequently Asked Questions

[This article first appeared in the Massachusetts Lawyers Weekly (January 5, 2026) and is published here with permission.] In October...

By David Hoffman
The Mediate.com Story:  About this “Book” author.

The Mediate.com Story: About this “Book”

Table of Contents Next INTRODUCTION: ABOUT THIS BOOK So, what exactly counts as “a book” these days? In the pre-digital...

By Jim Melamed
New Year’s Resolutions for Mediators author.

New Year’s Resolutions for Mediators

Kluwer Mediation Blog This year, I think I have seen more articles on why and how NOT to make New...

By Sabine Walsh
4 Tips for a Stress-Free New Years author.

4 Tips for a Stress-Free New Years

Reprinted from Tammy Lenski's blog and from Coca-Cola's newsletter. The holidays can be a cheerful time — with plenty of...

By Tammy Lenski
Mediator Certification in California: 2025 Updates and What To Know author.

Mediator Certification in California: 2025 Updates and What To Know

The laudable, if not elusive, goal of mediator certification is a topic of debate almost as old as the profession...

By Bruce Edwards
When “High Conflict” Is Actually Violence: A Critical Distinction for Family Mediators author.

When “High Conflict” Is Actually Violence: A Critical Distinction for Family Mediators

Family mediators frequently work with separating couples described as “high conflict.” The phrase appears neutral, professional, and clinically descriptive. But...

By Rachel Graycliff

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