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The Problem of Problematizing author.
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The Problem of Problematizing

In conflict engagement, it starts with a single exchange. “We should focus on solutions.” “I have a problem with that.”...

By John Potter
AI Just Changed Again. Here’s What Actually Matters with Susan Guthrie on Practice Playbook Podcast #564 author.
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AI Just Changed Again. Here’s What Actually Matters with Susan Guthrie on Practice Playbook Podcast #564

If opening LinkedIn lately has made you feel like AI evolved while you were busy working, you are not imagining...

By Susan Guthrie
Agreement to Mediate That Incorporates Artificial Intelligence (AI) Use author.
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Agreement to Mediate That Incorporates Artificial Intelligence (AI) Use

Introduction: The following Agreement to Mediate updates previous iterations by directly addressing the use of Artificial Intelligence in mediation for...

By Jim Melamed
When Mediation.com and Thomas Pronesti Turned Adversarial: Reputation, Online Leverage and a Mediator’s Experience author.
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When Mediation.com and Thomas Pronesti Turned Adversarial: Reputation, Online Leverage and a Mediator’s Experience

Eric Friedman is the founder of Mediation First NJ LLC, based in Livingston, New Jersey. He can be reached at...

By Eric Friedman
International Council for Online Dispute Resolution (ICODR) Standards author.
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International Council for Online Dispute Resolution (ICODR) Standards

With the rapid growth of ODR in a number of sectors it is vital to establish ethical standards to undergird...

By Colin Rule
AI, Confidentiality, and Privacy Risks in Mediation and Arbitration author.
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AI, Confidentiality, and Privacy Risks in Mediation and Arbitration

Artificial intelligence is rapidly becoming part of everyday ADR practice. Mediators and arbitrators now encounter AI tools in document review,...

By Robert Bergman
The 2 am Problem: What AI Can and Can’t Do for Divorcing Co-Parents author.
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The 2 am Problem: What AI Can and Can’t Do for Divorcing Co-Parents

Written in consultation with Claude.ai There is a man I read about years ago — a refugee living just steps...

By Laura Lorber
The Disciplined Humanity of Eye Contact in Conflict Engagement author.
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The Disciplined Humanity of Eye Contact in Conflict Engagement

In conflict, people often remember how they were looked at long after they forget the exact words that were spoken....

By John Potter
If You See Something, Say Something – A Thoughtful Take on Mediation author.
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If You See Something, Say Something – A Thoughtful Take on Mediation

You’ve probably seen those signs in subways, buses, airports and other public places that asks the public to report anything...

By Laurie Israel
The Real Practice Systems (RPS) Negotiation and Mediation Coach author.
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The Real Practice Systems (RPS) Negotiation and Mediation Coach

The Real Practice Systems Negotiation and Mediation Coach (RPS Coach) is an artificial intelligence (AI) tool to help mediators, lawyers,...

By John Lande
Mediate.com Book Club Video – Mental Health and Conflicts author.
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Mediate.com Book Club Video – Mental Health and Conflicts

On May 20, 2026, the “Great Reads” Book Club focused on the Dan Berstein's book Mental Health and Conflicts: A...

By Dan Berstein
When Mediators Don’t Walk Our Talk: The Gap Between Knowing Better and Doing Better author.
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When Mediators Don’t Walk Our Talk: The Gap Between Knowing Better and Doing Better

The setup Succession was never just a TV show about which Roy child would inherit the corner office. It was...

By Sam Imperati
American Arbitration Association® Launches AI Agreement to Mediate Builder to Simplify and Customize Agreements to Mediate author.
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American Arbitration Association® Launches AI Agreement to Mediate Builder to Simplify and Customize Agreements to Mediate

NEW YORK, May 19, 2026 /PRNewswire/ -- The American Arbitration Association (AAA®), the global leader in alternative dispute resolution (ADR), today announced the...

By Jim Melamed
From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill author.
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From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill

Most people think leadership happens because someone notices you. But real influence is built when people learn they can trust...

By Susan Guthrie
Another Niche for Mediators: Mastering the Franchise Mediation Landscape author.
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Another Niche for Mediators: Mastering the Franchise Mediation Landscape

If you are feeling the squeeze of the 80/20 rule in the general commercial Alternative Dispute Resolution (ADR) market, the...

By Ed Timken
I Knew Colin Rule Was Impressive.  But I Didn’t Know the Half of It. author.
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I Knew Colin Rule Was Impressive.  But I Didn’t Know the Half of It.

I have known Colin Rule for more than twenty years.  During that time, I knew that he had done a...

By John Lande
Is the AI Governance Problem Really a Human Governance Problem? author.
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Is the AI Governance Problem Really a Human Governance Problem?

The dominant way people talk about artificial intelligence, especially lately after the explosion of generative models and the uneasy scramble...

By Robert Bergman
The Power of Specialization: Carving Out a Substantive Niche in Modern Mediation author.
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The Power of Specialization: Carving Out a Substantive Niche in Modern Mediation

For decades, the standard path for a mediator was to become a successful generalist. You hung a shingle, marketed your...

By Ed Timken
Dynamics of the Mediation Opening Phase: Kicking Things Off in a Positive Direction author.
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Dynamics of the Mediation Opening Phase: Kicking Things Off in a Positive Direction

The opening phase of a mediation session represents one of the most critical, psychologically complex, and strategically demanding junctures in...

By Ed Timken
Mediate’s Statewide Banners Expand the Geography of Your Online Mediation Practice! author.
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Mediate’s Statewide Banners Expand the Geography of Your Online Mediation Practice!

For your best mediation advertising coverage, get a Mediate.com Statewide Banner! When a visitor comes to Mediate.com, we are able...

By Clare Fowler, Colin Rule, Jim Melamed
Three Questions That Can Transform Conflict Conversations author.
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Three Questions That Can Transform Conflict Conversations

Conflict engagement often requires disciplined inquiry into how people defend and sustain their competing realities. In facilitation, mediation, and negotiation,...

By John Potter
The Privacy Patchwork in 2026 author.
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The Privacy Patchwork in 2026

What Compliance-Oriented Teams in Legal, Healthcare, and Finance Actually Need to Watch A few weeks ago, a colleague on our...

By Robert Bergman
Beyond Neutrality: Why Benevolence Matters in Mediation  author.
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Beyond Neutrality: Why Benevolence Matters in Mediation 

The limitations of negative definitions  Mediation is often defined by what the mediator is not allowed to do: not taking sides, not...

By Ton Westerduin
From Separate Rooms to Resolution: Managing a High-Conflict Divorce Mediation author.
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From Separate Rooms to Resolution: Managing a High-Conflict Divorce Mediation

Some mediations never make it to a joint session. This one started in caucus and, against the odds, came full...

By Jason Hisey
Framework and Feasibility of Cross-Border Mediation in India Under the Singapore Convention author.
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Framework and Feasibility of Cross-Border Mediation in India Under the Singapore Convention

Abstract: International commercial conflicts have grown at an enormous rate alongside the globalization of trade and investment, and it has...

By Abhilasha Mazumder
The ICODR Podcast Episode 46: The 2026 ODR Forum, with Colin Rule author.
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The ICODR Podcast Episode 46: The 2026 ODR Forum, with Colin Rule

In this episode, Ian speaks with Colin Rule, CEO of ODR.com, about the upcoming ODR2026.org conference taking place on June 11, 2026 (also...

By Colin Rule, Ian MacDuff
Business Development Without Feeling Salesy on the Practice Playbook Podcast author.
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Business Development Without Feeling Salesy on the Practice Playbook Podcast

You can be exceptional at what you do, the best lawyer, mediator, consultant, or coach in the room, but if...

By Susan Guthrie
Privacy Regulations for Users of AI Models: A Free Practitioner’s Field Manual author.
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Privacy Regulations for Users of AI Models: A Free Practitioner’s Field Manual

Robert Bergman is CEO of Southwest Management Technology and Next Level Mediation. Every conversation I have with a compliance officer...

By Robert Bergman
Integrating AI into IP Mediation author.
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Integrating AI into IP Mediation

The following slide presentation will be utilized by Jim Melamed for his session “Integrating AI into IP Mediation” offered by...

By Jim Melamed
A Guide to AI – Enhanced Mediation: The Paradigm Shift in Alternative Dispute Resolution author.
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A Guide to AI – Enhanced Mediation: The Paradigm Shift in Alternative Dispute Resolution

Introduction: The Evolution of Alternative Dispute Resolution and the Advent of Cognitive Assistance The Multi -Staged Transformation of ADR The...

By Ed Timken

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