Category: Blogs – Facilitation

Can the TKI Conflict Model (i.e., the five conflict modes along with the assertiveness, cooperativeness, distributive, integrative, and protective dimensions) shed some...

The Supreme Court of India in Afcons Infra. Ltd. v. Cherian Varkey had the opportunity to list down the categories...

The call came in at 2:05 a.m. The 911 operator who took the call was a veteran of many years....

This post collects and summarizes the posts in the Real Practice Systems Project series.  I began by focusing on mediation...

Introduction: Conflicts happen when one party believes that another damaged or diminished their interests. When we take these beliefs to...

Choosing mediation to resolve long and complicated legal wrangles is encouraged across the legal sector and yet, in some cases,...

For those of you who are not sports/baseball fans, you may not have known (or cared) that Aaron Judge, who...

David Liddle’s latest book, Transformational Culture: Develop a People-Centred Organization for Improved Performance, is a must read for those interested...

Interested in issues like pay equity, pay transparency, salary negotiations, and the role of gender and unions? Then, this video...

Workplace stress and mental illness are rising at an alarming rate. The mental health index by Lifeworks found that more...

Unmanaged conflict can result in feeling trapped and miserable at work, caught in negative looping relationships that are tit-for-tat, ripe...

Howard Herman gets parties out of battle mode in cases with complex power dynamics After 37 years, including 23 years...

Recently, I have been addressing questions about bullying behavior in the workplace and how to use the TKI Conflict Model to help...

Since the early 1970s, two dimensions of the TKI have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my...

A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...

Question:  Where does conflict come from? Answer: Normal, unconflicted life. Building on Felstiner, Abel, and Sarat’s classic article describing the...

Ministry of Law in Singapore has provided for ‘free’ mediation for wedding couples and wedding vendors that were affected by...

How did you learn to turn your mistakes into stories? This was the thoughtful question Alesia Grace Thompson asked me...

If you are interested in a highly readable, relatable, and well-reasoned book on how to live a life empowered and...

The culture of a family, community, or organization partially determines whether a given conflict mode (particularly collaborating) can be used...

Divorce agreements tell a story.  The story speaks not only of arrangements for children’s living and times spent with each...

The New York Times published a fascinating account of the plea bargaining of Allen Weisselberg, the Trump Organization CFO.  This was...

Review of Ellen Bruno’s Documentary Film, Split Up—The Teen Years Back in 2013, I reviewed for Mediate.com a documentary titled...

I frequently receive requests to reduce the complexity of conflict management and the TKI Assessment into a few simple “tips”...

Much of what takes place in couples, families, and other close relationships lies buried beneath layers of unspoken desire, expectation,...

Passage of the Inflation Reduction Act, which includes $392 billion of federal investments in energy and climate policies, reflects a...

Toxic co-workers or bosses can create big problems at work. As a workplace conflict transformation consultant, coach, and trainer, I...

When we think about the kinds of emotions people experience in conflict, we usually think of negative ones like anger...

In this episode of The Tipping Point Podcast, Laura interviews Rob Fersh and Monika Glowacki of the Convergence Center for...

Business partnerships are often stronger than sole proprietorships because two or more partners can bring diverse strengths to the table...