Category: Blogs – Facilitation

Our shame stories can fuel conflict. Those of you who’ve been following my blog for a while, know that I...

The world of health care has changed dramatically during the past two years. It was already experiencing various pressures, and...

Mediation is an excellent choice when two upcoming spouses want a neutral process to discuss and finalize the financial terms...

It’s time for mediation to claim its place as a stand-alone profession freed from being just an alternative to the...

Leonard Cohen’s protest song about terrorism was, he said in a 1988 interview, about the power of ideas to shake...

Top 10 Questions About Child Support One of the most talked-about issues in separation is the issue of child support....

Who is Determining Your Self-Worth? I’m publishing this newsletter series to discuss the nuances of the four timeless topics for...

This article is part of a series of perspectives on eviction mediation program development that is being supported by the American Arbitration...

In coaching we often suggest clients that they “keep Amy in the backseat” when you’re in a conflict. We are...

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...

My father encouraged us to be handy. He encouraged us to read the instructions and do it ourselves if we...

In Ontario, most separating parents are able to resolve disagreements over decision-making responsibility (formerly known as custody) and parenting time...

Many organizations seem to have a strong avoiding culture, which can best be investigated with a specific change in TKI instructions. Instead...

The American Bar Association published a story warning us all to be careful about settling by email. It recited the...

It’s somewhat counterintuitive to think and say we actually laugh at our interpersonal disputes! But, in my work as a...

In various blogs throughout the years, I have discussed the unreliability of eyewitness testimony and of misidentification. However, an article...

by Alice Garcia Divorces tend to be difficult and costly. In complicated situations, mediation can be an alternative that reduces...

Invisible rules can lead to conflict. Are you unconsciously expecting other people to automatically follow your invisible rules? If so, you may...

At a February 12, 2002, news briefing, Secretary of Defense Donald Rumsfeld explained the limitations of intelligence reports: “There are...

Part One in a three-part series applying insights from conflict styles to parent-child relationships.  By Laura Bowles, coach and mediator,...

Values are a set of beliefs we hold onto and fall back on whenever we speak or act. They are...

In this podcast, JAMS neutrals Patricia Thompson and Bruce Edwards leverage their alternative dispute resolution (ADR) experience within the construction...

“I master the moment, or the moment will master me.” ~ Gandhi  Maroon lockers line the high school hallways. I...

I do a lot of interviewing, whether that’s at the beginning of a coaching relationship or during the interview process of...

In this podcast, Steven Bauer, mediator and arbitrator at JAMS, and Sarah Geers, partner at the global law firm Jones...

The Academy Awards ceremony on Sunday, March 27, 2022, was more than just entertaining: it provided an important lesson on...

That is what psychologist Daniel Goleman has described as the fight or flight response.  The amygdala, a tiny almond shaped...

The year was 1997. India had recently introduced the Arbitration & Conciliation Act, 1996, and was vigorously pursuing the introduction...

INTRODUCTION For many, especially those new to the process of settling legal disputes, negotiations across the mediation table are like...

Legend has it that a judge once stated aloud, “the older a case gets the less valuable it becomes” (to...