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Humor Theory for When Everything  Seems Like it is Going to Hell author.
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Humor Theory for When Everything Seems Like it is Going to Hell

Mediators have long recognized that they can use humor to help disputants deal with conflict (though it can really backfire)....

By John Lande
Book Review – America’s Peacemakers: The Community Relations Service and Civil Rights author.
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Book Review – America’s Peacemakers: The Community Relations Service and Civil Rights

'America’s Peacemakers: The Community Relations Service and Civil Rights' is authored by Bertram Levine and Grande Lum America’s Peacemakers is...

By Janet Chance
Judges as Mediators, and the Issues that Won’t Go Away author.
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Judges as Mediators, and the Issues that Won’t Go Away

If you were to ask a layman what mediation is, the answer would probably be something along the lines of,...

By Mnotho Ngcobo
ICODR Podcast 3: Prof. Leah Wing author.
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ICODR Podcast 3: Prof. Leah Wing

In this episode of the ICODR podcast, Ian interviews Professor Leah Wing, the Director of the National Center for Technology and...

By Leah Wing, Ian MacDuff
Pickleball: A Fun Sport with a Funny Name, But Conflicts Abound – A Mediator’s View author.
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Pickleball: A Fun Sport with a Funny Name, But Conflicts Abound – A Mediator’s View

To cover pickleball news these days, it helps to pay attention to what’s going on in local government chambers, community...

By Marlon Schulman
How to Protect Data from Hackers in the Dispute Sector author.
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How to Protect Data from Hackers in the Dispute Sector

When the European Union brought in its General Data Protection Regulation (GDPR) in 2018 it sparked a debate in the...

By Dakota Murphey
The Future of Post-Pandemic Mediation – Mediate.com Panel Discussion (Video) author.
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The Future of Post-Pandemic Mediation – Mediate.com Panel Discussion (Video)

Mediate.com Chief Data Scientist Oladeji Tiamiyu and his distinguished panelists (Cassie Lively, Missy Greathouse, and Helen Winter) discuss the lessons...

By Oladeji Tiamiyu, Cassandra Lively, Helen Winter, Missy Greathouse, Colin Rule
Bob Bordone Reacts to Can you Negotiate Abortion Rights? author.
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Bob Bordone Reacts to Can you Negotiate Abortion Rights?

Have you ever wondered if there are situations where mediation won't help? Watch this video for insights on negotiation and...

By Bob Bordone
William Ury’s ‘The Art of Saying ‘No,’ and How it Applies in the Mediation Room author.
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William Ury’s ‘The Art of Saying ‘No,’ and How it Applies in the Mediation Room

A Harvard Law School Program on Negotiation seminar taught late last year by William Ury picked up on his legendary negotiation practice and theory...

By Mylene Chan
Tangible Techniques versus Fuzzy Technologies author.
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Tangible Techniques versus Fuzzy Technologies

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...

By Ralph Kilmann
Ethical Fading author.
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Ethical Fading

The American Bar Association recently posted an article in its ABA Weekly Newsletter (May 27,2022)  about a patient signing an agreement with a hospital...

By Phyllis Pollack
Collaborating: Most Complex and Least Understood Conflict Mode author.
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Collaborating: Most Complex and Least Understood Conflict Mode

Even though the collaborating mode sounds ideal to most people, it can only be used successfully under the right conditions....

By Ralph Kilmann
APFM Town Halls – The Power of Authenticity author.
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APFM Town Halls – The Power of Authenticity

We know that trust is the foundation of effective mediation.  But how do we build this trust?  APFM’s 2022 Town...

By Michael Aurit
Are You Suffering From “Resolution Rate Syndrome”? author.
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Are You Suffering From “Resolution Rate Syndrome”?

Are you suffering from “Resolution Rate Syndrome”? As a mediator, we oftentimes get overwhelmed with reaching an agreement so much...

By Synaya Jones
Divorce Mediation and the TKI author.
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Divorce Mediation and the TKI

Although most of my work in conflict management has been in organizational settings, every now and then I have found...

By Ralph Kilmann
Non-lawyers Can Be Great Mediators; But, Are Lawyers Really Necessary in Mediation? author.
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Non-lawyers Can Be Great Mediators; But, Are Lawyers Really Necessary in Mediation?

The current newsletter of the Association for Alternative Conflict Resolution features an article on the role of non-lawyers in mediation....

By John Turley
Encourage Early-Stage Mediation to Build Your Practice and Help Families author.
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Encourage Early-Stage Mediation to Build Your Practice and Help Families

Encourage Early-Stage Mediation to Build Your Practice and Help Families. For those attorneys who thrive only when they are enmeshed...

By Lisa Taylor
ICODR Podcast 2: Prof. Ethan Katsh author.
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ICODR Podcast 2: Prof. Ethan Katsh

In this episode of the ICODR podcast, Ian interviews Professor Ethan Katsh, the founder of the field of online dispute...

By Ethan Katsh, Ian MacDuff
Welcome to the ICODR Podcast 1 author.
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Welcome to the ICODR Podcast 1

Welcome to the ICODR Podcast!  This short introduction from Ian explains the design and focus of the podcast, along with...

By Ian MacDuff
Online Dispute Resolution: Theory and Practice – A Treatise on Technology and Dispute Resolution author.
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Online Dispute Resolution: Theory and Practice – A Treatise on Technology and Dispute Resolution

Mohamed  S. Abdel Wahab, Ethan Katsh and Daniel Rainey( Eds.)Published, sold and distributed by Eleven International PublishingThe Hague, Netherlands   www.elevenpub.com Foreward by Richard Suskind Introduction Contributors, Publisher and Copyright InformationEthan KatshODR:...

By Ethan Katsh, Mohamed S. Abdel Wahab, Daniel Rainey
Mediate.com Podcast Episode 21: How To Leverage Design Principles To Elevate Your Mediation Services author.
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Mediate.com Podcast Episode 21: How To Leverage Design Principles To Elevate Your Mediation Services

Have you ever thought about applying design principles to the delivery of your mediation services? In this episode, Veronica talks with guest...

By Darin Thompson, Veronica Cravener
ODR Ethics and Standards: What Do They Mean to Our Practices? author.
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ODR Ethics and Standards: What Do They Mean to Our Practices?

This international panel is moderated by Leah Wing & Daniel Rainey and jointly sponsored by The National Center for Technology and Dispute Resolution & The International Council...

By Leah Wing, Daniel Rainey
A conversation with Richard Susskind (author) & Ethan Katsh (NCTDR Founder) author.
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A conversation with Richard Susskind (author) & Ethan Katsh (NCTDR Founder)

The Future of the Professions: How Technology Will Transform the Work of Human Experts. A conversation with Richard Susskind &...

By Richard Susskind, Ethan Katsh
Heidi Brown’s Books Promoting Flourishing and Effective Practitioners author.
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Heidi Brown’s Books Promoting Flourishing and Effective Practitioners

The ABA has published three books by Brooklyn Law Professor and Director of Legal Writing Heidi K. Brown to help law students...

By John Lande
William Ury’s ‘The Art of Saying ‘No,’ and How it Applies in the Mediation Room author.
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William Ury’s ‘The Art of Saying ‘No,’ and How it Applies in the Mediation Room

A Harvard Law School Program on Negotiation seminar taught late last year by William Ury picked up on his legendary negotiation practice and theory...

By Mylene Chan
Proposal for A User Friendlier CCP Section 664.6 author.
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Proposal for A User Friendlier CCP Section 664.6

Most settlement agreements provide that the entire action shall be dismissed and the court shall retain jurisdiction under Code of...

By Michael Diliberto
Most Effective Use of a Conflict Mode author.
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Most Effective Use of a Conflict Mode

Even if you choose to avoid for the right reasons, does it make a difference what you actually say to...

By Ralph Kilmann
Introversion, the Legal Profession, and Dispute Resolution author.
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Introversion, the Legal Profession, and Dispute Resolution

Do you often feel introverted, generally preferring to be in a small group of trusted friends than in a large...

By John Lande
Divorce Without Court: A Better Way To Divorce – Video Panel author.
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Divorce Without Court: A Better Way To Divorce – Video Panel

A panel discussion featuring four experts who will discuss how divorce mediation can help you through the process and deal with...

By Leyla Balakhane, Chip Rose
Encanto and Conflict Communication – Video author.
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Encanto and Conflict Communication – Video

You may be wondering what Disney's Encanto movie has to do with negotiation. Negotiation is everywhere in the conversations we...

By Bob Bordone

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