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Video: Mediate.com: The First 25 Years author.

Video: Mediate.com: The First 25 Years

This video, developed by Mediate.com CEO Colin Rule for Mediate.com's 25th Anniversary Conference, recounts the founding of Mediate.com by John...

By Colin Rule, James Melamed, J.D., John Helie
The Weaponized Apology author.

The Weaponized Apology

The purpose of an apology is not to justify yourself. It is not what you want to say. It is...

By Malcolm McGuire, John Potter
Good Leaders Navigate Conflict Skillfully author.

Good Leaders Navigate Conflict Skillfully

When I first began coaching managers, team leads, HR professionals and C Suite professionals, my focus was completely on helping...

By Lorraine Segal
What’s the Difference Between a Mediator and a Lawyer? author.

What’s the Difference Between a Mediator and a Lawyer?

The mediator is non-coercive. Participating in mediation is voluntary – it takes two to tango. If one person cannot or...

By Joy Rosenthal
Genuine Question or Disguised Judgment?–Take this simple test to find out author.

Genuine Question or Disguised Judgment?–Take this simple test to find out

Genuine Question or Disguised Judgment?  Asking genuine curious questions is a powerful tool to improve listening, get through road blocks...

By Lorraine Segal
Making Money Mediating Podcast: Transforming Conferences into Marketing Goldmines author.

Making Money Mediating Podcast: Transforming Conferences into Marketing Goldmines

Maximizing Conference Opportunities for Branding and Marketing In this episode of the Make Money Mediating podcast, host Susan Guthrie, a...

By Susan Guthrie
The Advocacy, Avoidance, and Collaboration Parts in Conflict: Applying Len Riskin’s Mindfulness Tactics to Mental Health Advocacy Conflicts author.

The Advocacy, Avoidance, and Collaboration Parts in Conflict: Applying Len Riskin’s Mindfulness Tactics to Mental Health Advocacy Conflicts

When I was twenty-one, I was anonymously attacked in my college newspaper.  Each semester there was a “shoutouts” section where...

By Dan Berstein
Mediator/Party Relationships: Creating The Foundation for a Successful Process author.

Mediator/Party Relationships: Creating The Foundation for a Successful Process

I. Introduction. When mediators build a relationship with party decision-makers, gaining their trust and promoting their confidence in the mediator...

By Shel Stark
AAAi Podcast Episode 3: Clearbrief Founder & CEO Jacqueline Schafer author.

AAAi Podcast Episode 3: Clearbrief Founder & CEO Jacqueline Schafer

At Legalweek in New York, Bridget and Zach talk with ex-litigator and Clearbrief founder Jacqueline Schafer about how large language...

By Bridget McCormack, Zach Abramowitz
Fight Right author.

Fight Right

Sometimes when I am working with couples in conflict, I think, “Oh, they care about each other so much, it’s...

By Joy Rosenthal
Schwartz Lecture: System Design for Contemporary Justice author.

Schwartz Lecture: System Design for Contemporary Justice

Professor Janet Martinez focuses her research on dispute system design; online dispute resolution; facilitation of public disputes, particularly in the...

By Janet Martinez
What is a Mediator’s Role in a Data Security Dispute? author.

What is a Mediator’s Role in a Data Security Dispute?

In recent years, data security and privacy have become priority concerns for individuals and businesses alike. While worldwide legislation such...

By Dakota Murphey
Conflict Tipping Podcast 31: Researching the End of the Peacebuilding World with Dr Julia Palmiano Federer author.

Conflict Tipping Podcast 31: Researching the End of the Peacebuilding World with Dr Julia Palmiano Federer

Peace, Conflict, and the Power of Inclusion: Insights from Dr. Julia Palmiano Federer What happens if you put two mediation...

By Laura May
Forgiving the World author.

Forgiving the World

Can you forgive and accept the whole world? Several months ago, I began a daily practice of using affirmations from...

By Lorraine Segal
Sometimes an Apology Doesn’t Make Things Right author.

Sometimes an Apology Doesn’t Make Things Right

Reading time: longer than usual. I’ve been writing about the adjustments needed for going back to working in offices. Some...

By Maria Simpson
AI Regulations, Mediators and Arbitrators author.

AI Regulations, Mediators and Arbitrators

European AI Act and US HR 3369 AI regulations will require mediators to adopt more rigorous practices in AI development...

By Robert Bergman
The AAA-ICDR Foundation and JAMS Foundation Grant $750,000 to Ray Corollary (ADR Diversity) Initiative author.

The AAA-ICDR Foundation and JAMS Foundation Grant $750,000 to Ray Corollary (ADR Diversity) Initiative

Funding will help support the RCI's mission to increase diversity within the alternative dispute resolution (ADR) profession. The JAMS Foundation...

By James Melamed, J.D.
Harmonize Gracefully author.

Harmonize Gracefully

This article was first published on the Style Matters blog. Don't you love it when somebody readily agrees to do things your way? ...

By Ronald S. Kraybill
Make Money Mediating Podcast 507: What Are You Worth? Understanding Pricing for Dispute Resolution Professionals author.

Make Money Mediating Podcast 507: What Are You Worth? Understanding Pricing for Dispute Resolution Professionals

Navigating Your Worth: Setting Prices as a Dispute Resolution Professional In this episode of the Make Money Mediating podcast, host...

By Susan Guthrie
Ombuds Office Reporting (video) author.

Ombuds Office Reporting (video)

https://vimeo.com/mediatecom/ombudsreports

By Clare Fowler
Ombuds and AI (video) author.

Ombuds and AI (video)

As AI is encroaching on the ombuds world, we have to ask ourselves: are we protecting our visitor's data? should...

By Colin Rule, Clare Fowler
The Emotional ChatGPT author.

The Emotional ChatGPT

This article was first published on the PGP Mediation Blog. Recently, the Harvard Program on Negotiation posted a blog about “Emotional Intelligence as...

By Phyllis Pollack
From Social Desirability to Authenticity in Conflict Assessment author.

From Social Desirability to Authenticity in Conflict Assessment

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...

By Ralph Kilmann
AAAi Podcast Episode 2 with AAA CIO Diana Didia author.

AAAi Podcast Episode 2 with AAA CIO Diana Didia

AAAi Lab Podcast and Vodcast Welcome to the AAAi Lab Podcast, where Legally Disrupted's Zach Abramowitz and AAA President and...

By Diana Didia, Zach Abramowitz, Bridget McCormack
AAAi Podcast Episode 1 with Bridget McCormack author.

AAAi Podcast Episode 1 with Bridget McCormack

AAAi Lab Podcast and Vodcast Welcome to the AAAi Lab Podcast, where Legally Disrupted's Zach Abramowitz and AAA President and...

By Bridget McCormack, Zach Abramowitz
And the Award Goes To . . . Susan Yates author.

And the Award Goes To . . . Susan Yates

Executive Director Susan Yates has been chosen to receive the American Bar Association Section of Dispute Resolution's D'Alemberte Raven Award....

By Susan Yates, Clare Fowler
Caseload Manager for Ombuds Offices author.

Caseload Manager for Ombuds Offices

Resourceful Internet Solutions, Inc. and Mediate.com began offering Caseload Manager to dispute resolution programs in 2010. We have now updated...

By Clare Fowler, Colin Rule
Do You Need a Framework or a Formula for Navigating Conflict? author.

Do You Need a Framework or a Formula for Navigating Conflict?

I spoke with someone recently who was looking for a conflict coach for a colleague of hers. I knew pretty...

By Lorraine Segal
Beyond the Basics: How Continuous Training Transforms Mediators into Maestros author.

Beyond the Basics: How Continuous Training Transforms Mediators into Maestros

In mediation, each case is a unique human symphony. The mediator, not merely a facilitator, transcends to maestro, orchestrating resolution....

By Yanine Simpser
Newly Neutral author.

Newly Neutral

I have been immersed in the field of ADR as both a provider and practitioner for over 25 years. I...

By Lisa Timmons

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