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Category: Mediation Practice

Making Dispute Resolution Accessible – ODR Forum 2026 (video) author.

Making Dispute Resolution Accessible – ODR Forum 2026 (video)

"Making Dispute Resolution Accessible" from the 2026 ODR Forum at Harvard University, presented by Jennifer Shack, Director of Research at...

By Jennifer Shack
Colin Rule Documentary Interview author.

Colin Rule Documentary Interview

This is the video recording of Colin Rule, CEO of Mediate.com and ODR.com, for the "Can ODR Change the World...

By Colin Rule, Mac-Arthur Pierre-Louis
Canada’s Proposed Privacy Bill C-36 author.

Canada’s Proposed Privacy Bill C-36

By Robert Bergman, CEO of Southwest Management Technology Canada’s proposed Bill C-36 represents one of the most significant privacy law...

By Robert Bergman
The Hidden Power Dynamics Inside Everyday Conflict: Leaders, Educators and Families author.

The Hidden Power Dynamics Inside Everyday Conflict: Leaders, Educators and Families

Power dynamics rarely announce themselves directly in conflict. Instead, they quietly shape who speaks, who withdraws, who apologizes first, and...

By Rahel Tesfaye
Guidance for AI Usage – from the ODR Forum 2026 author.

Guidance for AI Usage – from the ODR Forum 2026

This session from the 2026 Global ODR Forum is entited "Applying ODR Standards: Guidance for AI Usage for Human Third...

By Daniel Rainey, Leah Wing
Hired Before Hello: How Legal and DR Professionals Use Podcasting to Win Clients with Dennis Meador author.

Hired Before Hello: How Legal and DR Professionals Use Podcasting to Win Clients with Dennis Meador

Imagine a potential client calling your office for a consultation, and before you can even finish saying hello, they say,...

By Susan Guthrie
What Are We Learning About the Effects of AI in Mediation – 3 Tips for Protecting Our Parties author.

What Are We Learning About the Effects of AI in Mediation – 3 Tips for Protecting Our Parties

https://youtu.be/jhz_QnI2ZNk?si=56hZZbugqSaoJZqq Dr. Clare Fowler, Exec VP at ODR.com‍ ‍and Mediate.com, here presents on: "What Are We Learning About the Effects...

By Clare Fowler
Can Online Dispute Resolution (ODR) Change the World? (film review) author.

Can Online Dispute Resolution (ODR) Change the World? (film review)

https://www.youtube.com/watch?v=FwiLG0hqrpU&t=2s Bill Glover was kind enough to do a review of the new documentary film on online mediation. Here's that...

By Mac-Arthur Pierre-Louis
The Mediator’s Pen: Navigating the Ethical Boundaries of Settlement Drafting and the “Two Hats” Problem author.

The Mediator’s Pen: Navigating the Ethical Boundaries of Settlement Drafting and the “Two Hats” Problem

In civil mediations, one of the most critical boundary lines in the entire ADR profession revolves around a simple question:...

By Ed Timken
Common Ground Podcast: From Litigator to AI Mediator: Rethinking How Disputes Get Resolved with Renee Jackson author.

Common Ground Podcast: From Litigator to AI Mediator: Rethinking How Disputes Get Resolved with Renee Jackson

What happens when a self-described non-entrepreneur sets out to build an AI mediator? Host Morgan "Mo" Tregenza talks with Renee...

By Morgan Tregenza
Legal AI: From Possibility to Practice author.

Legal AI: From Possibility to Practice

AI has moved from possibility to practice in alternative dispute resolution (ADR). The focus now must be on how we implement...

By Tracey Frisch, Colin Rule
Modernizing Mediation and More: Welcoming Morgan (Mo) Tregenza and the Common Ground Podcast! author.

Modernizing Mediation and More: Welcoming Morgan (Mo) Tregenza and the Common Ground Podcast!

In this special episode, new host Morgan Tregenza sits down with outgoing host and ODR pioneer Colin Rule for a candid conversation about the...

By Colin Rule, Morgan Tregenza
AI, ADR and the Future of Dispute Resolution author.

AI, ADR and the Future of Dispute Resolution

Why JAMS introduced AI Rules and launched its Technology Industry Group Artificial intelligence (AI) is rapidly transforming how businesses operate,...

By Kim Taylor
AI Is Not the Issue. Your Professional Judgment Is author.

AI Is Not the Issue. Your Professional Judgment Is

Artificial intelligence is becoming part of the infrastructure of modern professional practice, and it is already reshaping the competitive landscape....

By Susan Guthrie
Mediating First-Party Property Cases: Navigating the Storm of Coverage, Causation, and Emotion author.

Mediating First-Party Property Cases: Navigating the Storm of Coverage, Causation, and Emotion

With hurricane season starting in Florida where I am, I thought it might be germane to talk about First-party property...

By Ed Timken
Mediator Proposals: Timing, Function, and the Risk of Premature Use author.

Mediator Proposals: Timing, Function, and the Risk of Premature Use

Mediator proposals are a well-established tool within the mediation process, often relied upon when negotiations appear to stall or when...

By Jason Hisey
The AAAi Standards for Use of AI in ADR author.

The AAAi Standards for Use of AI in ADR

The American Arbitration Association-International Centre for Dispute Resolution® (AAA-ICDR®) has published new AAAi Standards for AI in Alternative Dispute Resolution (ADR). They...

By Bridget McCormack, Colin Rule
A Brave New World: Integrating AI into Family Mediation – Video Now Available! author.

A Brave New World: Integrating AI into Family Mediation – Video Now Available!

The slide presentation utilized by Jim Melamed for his 2-hour workshop "A Brave New World - Integrating AI into Family...

By Jim Melamed
AI Just Changed Again. Here’s What Actually Matters with Susan Guthrie on Practice Playbook Podcast #564 author.

AI Just Changed Again. Here’s What Actually Matters with Susan Guthrie on Practice Playbook Podcast #564

If opening LinkedIn lately has made you feel like AI evolved while you were busy working, you are not imagining...

By Susan Guthrie
Agreement to Mediate That Incorporates Artificial Intelligence (AI) Use author.

Agreement to Mediate That Incorporates Artificial Intelligence (AI) Use

Introduction: The following Agreement to Mediate updates previous iterations by directly addressing the use of Artificial Intelligence in mediation for...

By Jim Melamed
When Mediation.com and Thomas Pronesti Turned Adversarial: Reputation, Online Leverage and a Mediator’s Experience author.

When Mediation.com and Thomas Pronesti Turned Adversarial: Reputation, Online Leverage and a Mediator’s Experience

Eric Friedman is the founder of Mediation First NJ LLC, based in Livingston, New Jersey. He can be reached at...

By Eric Friedman
AI, Confidentiality, and Privacy Risks in Mediation and Arbitration author.

AI, Confidentiality, and Privacy Risks in Mediation and Arbitration

Artificial intelligence is rapidly becoming part of everyday ADR practice. Mediators and arbitrators now encounter AI tools in document review,...

By Robert Bergman
If You See Something, Say Something – A Thoughtful Take on Mediation author.

If You See Something, Say Something – A Thoughtful Take on Mediation

You’ve probably seen those signs in subways, buses, airports and other public places that asks the public to report anything...

By Laurie Israel
The Real Practice Systems (RPS) Negotiation and Mediation Coach author.

The Real Practice Systems (RPS) Negotiation and Mediation Coach

The Real Practice Systems Negotiation and Mediation Coach (RPS Coach) is an artificial intelligence (AI) tool to help mediators, lawyers,...

By John Lande
When Mediators Don’t Walk Our Talk: The Gap Between Knowing Better and Doing Better author.

When Mediators Don’t Walk Our Talk: The Gap Between Knowing Better and Doing Better

The setup Succession was never just a TV show about which Roy child would inherit the corner office. It was...

By Sam Imperati
American Arbitration Association® Launches AI Agreement to Mediate Builder to Simplify and Customize Agreements to Mediate author.

American Arbitration Association® Launches AI Agreement to Mediate Builder to Simplify and Customize Agreements to Mediate

NEW YORK, May 19, 2026 /PRNewswire/ -- The American Arbitration Association (AAA®), the global leader in alternative dispute resolution (ADR), today announced the...

By Jim Melamed
From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill author.

From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill

Most people think leadership happens because someone notices you. But real influence is built when people learn they can trust...

By Susan Guthrie
Another Niche for Mediators: Mastering the Franchise Mediation Landscape author.

Another Niche for Mediators: Mastering the Franchise Mediation Landscape

If you are feeling the squeeze of the 80/20 rule in the general commercial Alternative Dispute Resolution (ADR) market, the...

By Ed Timken
The Power of Specialization: Carving Out a Substantive Niche in Modern Mediation author.

The Power of Specialization: Carving Out a Substantive Niche in Modern Mediation

For decades, the standard path for a mediator was to become a successful generalist. You hung a shingle, marketed your...

By Ed Timken
Dynamics of the Mediation Opening Phase: Kicking Things Off in a Positive Direction author.

Dynamics of the Mediation Opening Phase: Kicking Things Off in a Positive Direction

The opening phase of a mediation session represents one of the most critical, psychologically complex, and strategically demanding junctures in...

By Ed Timken

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