1. Policy. To assure a work environment that is conductive to the delivery of high quality patient services, VISN X...
By Department of Veteran Afffairs VA
Increasingly organizations are making use of mediation to resolve disputes between employees. Whether mediation is offered by an internal peer...
By John Ford
Permission to publish Chapter 1 of Conflict Resolution has been granted by The McGraw-Hill Companies.Is This a Conflict? Seamus is...
By Daniel Dana
This article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier.It...
By Shawn Smith
An ideal approach to conflict management in the workplace is an integrated one. Very few, if any, organizations can boast...
By John Ford
The number of lawsuits filed by employees has risen dramatically since the passage of the Civil Rights Act of 1991...
By Andrew Colsky
Originally published in 62 OHIO ST. L.J. 11 (2001).I. Introduction Over the years, the United States Equal Employment Opportunity Commission...
By Paul Steven Miller
An earlier version of this article was published in the Los Angeles Daily Journal. It was presented in its current...
By Sara Adler
William Ury starts the first chapter of his book, The Third Side, with an old Irish saying: “Is this a...
By John Ford, John Helie
This article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier.Alternative...
By Bob Delaney
Full PDF Version April 13, 2001 The Honorable Daniel K. Akaka Ranking Member, Subcommittee on International Security, Proliferation, and Federal...
By United States General Accounting Office GAOFull PDF Version Introduction. The subject of the document is confidentiality, which is a critical component of a successful ADR...
By Federal Alternative Dispute Resolution Council
I. CITIZEN-TO-CITIZEN DISPUTES Alternative dispute resolution is traditionally defined as resolving disputes peacefully by means other than going to court....
By Stuart Nagel
HR 1965 IH 107th CONGRESS 1st Session H. R. 1965 To clarify the Administrative Dispute Resolution Act of 1996 to...
By Managing Editor
Memorandum For Secreatary Widnall Shortly after Vice President Gore issued the Report of the National Performance Review (NPR) in September...
By Managing Editor
This article was first published in "Employment Update", a newsletter of Bullivant|Houser|Baily. Winter 2001, Volume 6, Number 1.The Americans With...
By Clay D. Creps, Douglas R. Andres
A Challenging Time for Organizations The capacity of technology is far greater than what most of us need. Regulation is...
By Stewart LevineAs a leader in the New Economy, you surely recognize the imperative of faster, smarter and newer. The entire business...
By Beata Lewis
Interest-based negotiation has been hailed as the savior of the contract bargaining process, enabling parties to reach better deals and...
By Grande Lum, Monica Christie
In 1994, 18 million cases were filed in U.S. courts at a cost of $300 billion. 20% of Fortune 500...
By Stewart Levine
(Introduced in the House) HR 820 IH 107th CONGRESS 1st Session H. R. 820 To amend title VII of the...
By Managing Editor65 Federal Register 59200, 59208-14 (October 4, 2000) ADR Program Evaluation Recommendations I. Introduction The alternative dispute resolution (ADR) field...
By Federal Alternative Dispute Resolution Council
Have you ever received or given ambiguous instructions? Do you always provide information through memos or other written communication? Are...
By Managing Editor
They don't know how to define or identify a hostile workplace. A hostile workplace is any work environment where violence,...
By Lynne McClure
This article was previously published by CFIER. In the course of responding to inquiries about the use of an interest-based...
By Steve Barber
Reprinted with permission from ADR Currents, Vol. 5, No. 3 (Sept. -Nov. 2000), a publication of the American Arbitration Association.Violations...
By Bruce E. Meyerson
Conflict is an inevitable fact of any organizations life. Organizations that accept this truism, do so for many different reasons,...
By John Ford
"This article originally appeared in Track Two (Vol. 7 No. 2 August 1998) , a quarterly publication of the Centre...
By Peter Woodrow
This article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier....
By Bob Delaney
This article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier....
By Bob Delaney