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Book Review – America’s Peacemakers: The Community Relations Service and Civil Rights author.

Book Review – America’s Peacemakers: The Community Relations Service and Civil Rights

'America’s Peacemakers: The Community Relations Service and Civil Rights' is authored by Bertram Levine and Grande Lum America’s Peacemakers is...

By Janet Chance
Judges as Mediators, and the Issues that Won’t Go Away author.

Judges as Mediators, and the Issues that Won’t Go Away

If you were to ask a layman what mediation is, the answer would probably be something along the lines of,...

By Mnotho Ngcobo
William Ury’s ‘The Art of Saying ‘No,’ and How it Applies in the Mediation Room author.

William Ury’s ‘The Art of Saying ‘No,’ and How it Applies in the Mediation Room

A Harvard Law School Program on Negotiation seminar taught late last year by William Ury picked up on his legendary negotiation practice and theory...

By Mylene Chan
Tangible Techniques versus Fuzzy Technologies author.

Tangible Techniques versus Fuzzy Technologies

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...

By Ralph Kilmann
Ethical Fading author.

Ethical Fading

The American Bar Association recently posted an article in its ABA Weekly Newsletter (May 27,2022)  about a patient signing an agreement with a hospital...

By Phyllis Pollack
What the Statistics Tell Us About Divorce and Custody Mediation author.

What the Statistics Tell Us About Divorce and Custody Mediation

A recent Custody X Change study found that 93 percent of divorcing parents tried an alternative dispute resolution method –...

By Ben Coltrin
Collaborating: Most Complex and Least Understood Conflict Mode author.

Collaborating: Most Complex and Least Understood Conflict Mode

Even though the collaborating mode sounds ideal to most people, it can only be used successfully under the right conditions....

By Ralph Kilmann
LGBTQ Couples And Divorce Trends author.

LGBTQ Couples And Divorce Trends

As the number of LGBTQ marriages has significantly increased in recent years, the number of divorces has also gone up....

By Carmela DeNicola
More Than Ever, Leaders Need Soft Skills author.

More Than Ever, Leaders Need Soft Skills

Hiring leaders used to mean identifying their areas of technical expertise, looking at the positions they had held, and evaluating...

By Maria Simpson
Justice and Fairness author.

Justice and Fairness

For an upcoming book club discussion, I am reading Master of the Game: Henry Kissinger and the Art of Middle East...

By Phyllis Pollack
Mediation Evangelism and Other Bubbe-Meises author.

Mediation Evangelism and Other Bubbe-Meises

What is a bubbe-meise? It’s a myth, a fairy tale, an urban legend. Translated from Yiddish, it is literally “a grandmother’s...

By Gary Birnberg
Most Effective Use of a Conflict Mode author.

Most Effective Use of a Conflict Mode

Even if you choose to avoid for the right reasons, does it make a difference what you actually say to...

By Ralph Kilmann
How Mediation Can Help Toxic Behaviors in Relationships author.

How Mediation Can Help Toxic Behaviors in Relationships

Sometimes, the relationships in our lives can become toxic over time. Whether it’s in the relationships we hold with our...

By Sophie Bishop
Mediation at the Grassroots: Kenya author.

Mediation at the Grassroots: Kenya

Mediation is not a new concept in the Kenyan culture.  It was traditionally used to settle disputes.  It was used...

By Njoki Nyanjui
Introversion, the Legal Profession, and Dispute Resolution author.

Introversion, the Legal Profession, and Dispute Resolution

Do you often feel introverted, generally preferring to be in a small group of trusted friends than in a large...

By John Lande
Divorce Without Court: A Better Way To Divorce – Video Panel author.

Divorce Without Court: A Better Way To Divorce – Video Panel

A panel discussion featuring four experts who will discuss how divorce mediation can help you through the process and deal with...

By Leyla Balakhane, Chip Rose
Encanto and Conflict Communication – Video author.

Encanto and Conflict Communication – Video

You may be wondering what Disney's Encanto movie has to do with negotiation. Negotiation is everywhere in the conversations we...

By Bob Bordone
Proposal for A User Friendlier CCP Section 664.6 author.

Proposal for A User Friendlier CCP Section 664.6

Most settlement agreements provide that the entire action shall be dismissed and the court shall retain jurisdiction under Code of...

By Michael Diliberto
Three Alternatives to Custody Mediation author.

Three Alternatives to Custody Mediation

When you are deciding whether to use mediation to resolve your custody dispute, consider these alternatives. If you already have...

By Ben Coltrin
Future of ODR In Kenya author.

Future of ODR In Kenya

Future of ODR In Kenya Mediation has a way of resolving disputes is as old as the human kind. Kenya...

By Daniel Nganga Ndogo
A Comparison of the Alternative Dispute Resolution Systems author.

A Comparison of the Alternative Dispute Resolution Systems

For those disputants who have found that there is no pertinent binding or legal remedy to their problems or where...

By Sharon Kendrick-Johnson
Waiting – A Mediation Distraction author.

Waiting – A Mediation Distraction

Back in the early 80’s when mediation was just taking hold as an alternative to court, joint session held first...

By Paul Rajkowski
How to Diffuse the Commercial Cost of Workplace Conflict author.

How to Diffuse the Commercial Cost of Workplace Conflict

It is often assumed by businesses that there is a good and positive working atmosphere. Indeed, the feelings of employees...

By Dakota Murphey
My Many Years with the TKI and MBTI Assessment Tools author.

My Many Years with the TKI and MBTI Assessment Tools

In 1970, while enrolled in UCLA’s doctoral program in the behavioral sciences, I took the Myers Briggs Type Indicator® (MBTI)...

By Ralph Kilmann
But is it “Fair”? author.

But is it “Fair”?

How many times have we heard the refrain,” But, it is not fair!” or “I just want to be fair...

By Phyllis Pollack
The Agreement to Conflict author.

The Agreement to Conflict

The Agreement to Conflict Within relationships we care about, professional or personal, those we hope will keep-up their stride for...

By Keren Khaya Abrams
3 Strategies to Minimize And Resolve Business Partnership Disputes author.

3 Strategies to Minimize And Resolve Business Partnership Disputes

Business partnerships are often stronger than sole proprietorships because two or more partners can bring diverse strengths to the table...

By Carmela DeNicola
Confidence in Conflict: Three Methods to Resolving Conflict Without Losing Your Cool author.

Confidence in Conflict: Three Methods to Resolving Conflict Without Losing Your Cool

In coaching we often suggest clients that they “keep Amy in the backseat” when you’re in a conflict. We are...

By Denise French, MAFF, CVA, CDFA, CRPC
Why Do We Blame? author.

Why Do We Blame?

“The only thing blame does it to keep the focus off you when you are looking for external reasons to...

By Cinnie Noble
Proposal for A User Friendlier CCP Section 664.6 author.

Proposal for A User Friendlier CCP Section 664.6

Most settlement agreements provide that the entire action shall be dismissed and the court shall retain jurisdiction under Code of...

By Michael Diliberto

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