Category: Apology

In this online discussion, Colin Rule interviews Peter Salem and Kelly Browe Olson about their new book Family Dispute Resolution:...

The purpose of an apology is not to justify yourself. It is not what you want to say. It is...

In September 2016, Wells Fargo, a major financial institution of the US, fired over 5000 employees for misconduct, and issued...

Where peace is lost to conflict, how can we find it? Drawing inspiration for conflict transformation from science fiction. I often...

Is an apology necessary before you can forgive someone?     Absolutely not Of course, forgiveness is a decision that only you...

Incorporating artificial intelligence (AI) in business is becoming more widespread globally. A survey of Global 500 companies found that leaders choosing to...

Many political conflicts are taking place on campuses and in communities today over the war in Gaza between Israeli and...

In recent months, I have made a remarkable discovery. Mediators can now independently practice and enhance their skills at any...

"Oski Dolls, Pompom Girls,  U.C. all the way! Oh, what fun it is to have Your mind reduced to clay!...

Introduction “In the midst of chaos there is also opportunity” -  Sun Tzu (The Art of War) “[Mediator secrets]…enables parties...

I like do-it-yourself home improvement as much as the next person, but do-it-yourself conflict resolution is problematic. How has this...

Reflective Practice: In Their Voices Video Conversation Project Michael Lang interviews John Ford who describes mediating workplace disputes with a...

Thanksgiving may be a challenging holiday for parents and children after divorce. Complicated emotions and stress can arise as families...

Is an apology necessary before you can forgive someone?     Absolutely not. Of course, forgiveness is a decision that only you...

Improving diversity in the field of mediation is crucial for creating an inclusive and effective environment. Implicit bias can significantly...

As a mediator, do you offer a bundle of services? Have you ever considered adding conflict management coaching as a...

The importance of space is often underestimated. Some think space is hate, space is coldness, or space is a sort...

Even though the collaborating mode sounds ideal to most people, it can only be used successfully under the right conditions....

Divorces often start from a place of conflict or stress, but some divorces are more contentious than others.  A number...

How many times have we heard the refrain,” But, it is not fair!” or “I just want to be fair...

The U.S. Equal Employment Opportunity Commission, a federal agency which enforces federal workplace anti-discrimination laws, will release Tuesday two reports on...

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...

Our shame stories can fuel conflict. Those of you who’ve been following my blog for a while, know that I...

The War in Ukraine:  Lessons for Mediators By Kenneth Cloke If men hate each other, then there’s no hope.  We...

The Academy Awards ceremony on Sunday, March 27, 2022, was more than just entertaining: it provided an important lesson on...

Conflict Resolution is more than a soft skill – it is a deliberate and conscious effort that encompasses a bit...

If there’s a disagreement at work, what difference does it make whether it’s organizational or interpersonal? And what’s the difference...

This past week I gave a three-hour training to almost 20 family mediators on premarital mediation. We discussed how they...

The woman was distraught. Her son had set out to that place called America, where the streets were “paved with...

Debt has been a problem for millennia. The roots of the modern insolvency law are in the “jus mercatorum –...