In September 2016, Wells Fargo, a major financial institution of the US, fired over 5000 employees for misconduct, and issued...
By Alia IsmailWhere peace is lost to conflict, how can we find it? Drawing inspiration for conflict transformation from science fiction. I often...
By Lorraine SegalIs an apology necessary before you can forgive someone? Absolutely not Of course, forgiveness is a decision that only you...
By Lorraine SegalIncorporating artificial intelligence (AI) in business is becoming more widespread globally. A survey of Global 500 companies found that leaders choosing to...
By Robert BergmanMany political conflicts are taking place on campuses and in communities today over the war in Gaza between Israeli and...
By Kenneth ClokeIn recent months, I have made a remarkable discovery. Mediators can now independently practice and enhance their skills at any...
By Giuseppe Leone"Oski Dolls, Pompom Girls, U.C. all the way! Oh, what fun it is to have Your mind reduced to clay!...
By Kenneth ClokeIntroduction “In the midst of chaos there is also opportunity” - Sun Tzu (The Art of War) “[Mediator secrets]…enables parties...
By Shaaron Jones-Crawford, Harold Tan, David StinsonI like do-it-yourself home improvement as much as the next person, but do-it-yourself conflict resolution is problematic. How has this...
By James KruegerReflective Practice: In Their Voices Video Conversation Project Michael Lang interviews John Ford who describes mediating workplace disputes with a...
By John FordReprinted from Tammy Lenski's blog and from Coca-Cola's newsletter. The holidays can be a cheerful time — with plenty of...
By Tammy LenskiIs an apology necessary before you can forgive someone? Absolutely not. Of course, forgiveness is a decision that only you...
By Lorraine SegalImproving diversity in the field of mediation is crucial for creating an inclusive and effective environment. Implicit bias can significantly...
By Aaron SidhuAs a mediator, do you offer a bundle of services? Have you ever considered adding conflict management coaching as a...
By Cinnie Noble, Veronica CravenerThe importance of space is often underestimated. Some think space is hate, space is coldness, or space is a sort...
By Alia IsmailThe January 2023 edition of Mediate.com's Great Reads Book Club: "Self-Determination in Mediation: The Art and Science of Mirrors and...
By Dan Simon, Tara West, Clare FowlerEven though the collaborating mode sounds ideal to most people, it can only be used successfully under the right conditions....
By Ralph KilmannDivorces often start from a place of conflict or stress, but some divorces are more contentious than others. A number...
By Sarah Jacobs, Kirsten CapalboHow many times have we heard the refrain,” But, it is not fair!” or “I just want to be fair...
By Phyllis PollackThe U.S. Equal Employment Opportunity Commission, a federal agency which enforces federal workplace anti-discrimination laws, will release Tuesday two reports on...
By Mylene ChanI’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...
By Ralph KilmannOur shame stories can fuel conflict. Those of you who’ve been following my blog for a while, know that I...
By Lorraine SegalThe War in Ukraine: Lessons for Mediators By Kenneth Cloke If men hate each other, then there’s no hope. We...
By Kenneth ClokeThe Academy Awards ceremony on Sunday, March 27, 2022, was more than just entertaining: it provided an important lesson on...
By Phyllis PollackConflict Resolution is more than a soft skill – it is a deliberate and conscious effort that encompasses a bit...
By Yvette DurazoIf there’s a disagreement at work, what difference does it make whether it’s organizational or interpersonal? And what’s the difference...
By Maria SimpsonThis past week I gave a three-hour training to almost 20 family mediators on premarital mediation. We discussed how they...
By Amanda SingerThe woman was distraught. Her son had set out to that place called America, where the streets were “paved with...
By Mordechai RhineDebt has been a problem for millennia. The roots of the modern insolvency law are in the “jus mercatorum –...
By Giovanni MatteucciMost of us like to feel appreciated in the workplace, though we’re not always willing to admit that praise is...
By Jeremy Pollack