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Category: Apology

The Problem of Problematizing author.

The Problem of Problematizing

In conflict engagement, it starts with a single exchange. “We should focus on solutions.” “I have a problem with that.”...

By John Potter
The Disciplined Humanity of Eye Contact in Conflict Engagement author.

The Disciplined Humanity of Eye Contact in Conflict Engagement

In conflict, people often remember how they were looked at long after they forget the exact words that were spoken....

By John Potter
Three Questions That Can Transform Conflict Conversations author.

Three Questions That Can Transform Conflict Conversations

Conflict engagement often requires disciplined inquiry into how people defend and sustain their competing realities. In facilitation, mediation, and negotiation,...

By John Potter
Caucus: A Blessing and a Curse in Mediation author.

Caucus: A Blessing and a Curse in Mediation

Caucus is often treated as the backbone of modern mediation. It is the go-to move when things stall, emotions rise,...

By Jason Hisey
Apology and Forgiveness author.

Apology and Forgiveness

Recently on Forgiveness Sunday I thought about how easily we often ask for forgiveness where it's a small thing and...

By Iryna Fedorych
Finding Pathways through Polarizing Times author.

Finding Pathways through Polarizing Times

This article first appeared at the end of 2024 at CBI.org. When people are in conflict over high-profile public issues, it...

By Ryan Golten
Making Mediation Work in South Africa: Here’s What Must Happen Next author.

Making Mediation Work in South Africa: Here’s What Must Happen Next

Introduction The argument that mediation can expedite justice in South Africa and enhance access to it has already been made....

By Monique Carels
What Happens Before the Room author.

What Happens Before the Room

Why Mediation Needs a Preparation Methodology — Not Just Preparation Time Ask an experienced mediator where a session is most...

By Jurie Groenewald
Child Inclusive Mediation is Voice, Not Choice author.

Child Inclusive Mediation is Voice, Not Choice

Why Hearing the Child Without Harm Requires Safeguarding, Child Development Literacy and Real Containment A note on child inclusive practice...

By Katy Harris
From Conflict Resolution to Collaboration Architecture: The Necessary Evolution of Our Field author.

From Conflict Resolution to Collaboration Architecture: The Necessary Evolution of Our Field

"What did you say? Meditation?" "You're saying that in the future there will be an academic degree in Alternative Dispute...

By Omri Gefen
Mediation, Neutrality, Tyranny, and Resistance (Revised) author.

Mediation, Neutrality, Tyranny, and Resistance (Revised)

“The death of human empathy is one of the earliest and most telling signs of a culture about to fall...

By Kenneth Cloke
Empathy and the Art of Tracking: How Mediators Follow the Trail of Emotion author.

Empathy and the Art of Tracking: How Mediators Follow the Trail of Emotion

"I don't know where we are going, but I know exactly how to get there." —Master Tracker Rhenius This paradox...

By John Ford
DARVO: Narrative and Counter-Narrative in Conflict Escalation author.

DARVO: Narrative and Counter-Narrative in Conflict Escalation

DARVO stands for Deny, Attack, and Reverse Victim and Offender. It is a recognizable rhetorical sequence in modern conflict engagement...

By John Potter
Why Trust and Mediator Fit Matter in Family Mediation author.

Why Trust and Mediator Fit Matter in Family Mediation

When people begin looking for a family mediator, they often focus on logistics: availability, cost, or whether the mediation can...

By Amy Robertson
Moral Emptiness, Sexual Offending, and Neutrality in Mediation: Reflections from Theatre and Practice author.

Moral Emptiness, Sexual Offending, and Neutrality in Mediation: Reflections from Theatre and Practice

This essay examines the intersection of sexual offending, moral absence, and professional neutrality through the lens of both theatrical performance and real-world...

By Ron Berglas
Looking Back at 2025: Changing Trends in Mediation Clientele author.

Looking Back at 2025: Changing Trends in Mediation Clientele

Each year at the Centre for Mediation and Dispute Resolution, we look back at our client population, seeking to detect...

By Dr. Lynne C. Halem
“I’m Sorry I Ever Met you; I Wish I Had Never Laid Eyes on You.”  author.

“I’m Sorry I Ever Met you; I Wish I Had Never Laid Eyes on You.” 

It’s easy for mediators to underestimate how terrifying mediation can be for participants, especially if they are unrepresented. We are trained to be calm, centered,...

By Nancy Shuger
Protection Is More Than Paper: A Frontline Reflection on Ontario’s Missing Protection-Order Legislation author.

Protection Is More Than Paper: A Frontline Reflection on Ontario’s Missing Protection-Order Legislation

In mediation work, safety is the invisible foundation. If it is present, families can negotiate. If it is absent, every...

By Rachel Graycliff
The Third Home: Why Ignoring the Digital World Leaves Children Carrying What Adults Haven’t Aligned  author.

The Third Home: Why Ignoring the Digital World Leaves Children Carrying What Adults Haven’t Aligned 

Introduction: The Family Space We Keep Missing  Most co-parenting conversations focus on what we can see: schedules, holidays, school choice,...

By Yanine Simpser
4 Tips for a Stress-Free New Years author.

4 Tips for a Stress-Free New Years

Reprinted from Tammy Lenski's blog and from Coca-Cola's newsletter. The holidays can be a cheerful time — with plenty of...

By Tammy Lenski
Conflict’s Impact: the REM and the RAM – article and podcast author.

Conflict’s Impact: the REM and the RAM – article and podcast

Podcast here: Our work computers were recently switched so that we all have the same style - great for security...

By Clare Fowler
The Art of Impasse Breaking in Mediation with Prof David Hoffman, Founder, Boston Law Collaborative author.

The Art of Impasse Breaking in Mediation with Prof David Hoffman, Founder, Boston Law Collaborative

Republished with permission of: Will Work For Food - Website: https://www.WillWorkForFood.News - These programs are free. We don’t ask you...

By David Hoffman, Jeff Kichaven, Natalie J. Armstrong-Motin, Jean Lawler, David Shraga
Forgiveness In Mediation with Mediator Eileen Barker author.

Forgiveness In Mediation with Mediator Eileen Barker

Republished with permission of: Will Work For Food Website: https://www.WillWorkForFood.News These programs are free. We don’t ask you to pay...

By Eileen Barker, Jeff Kichaven, Natalie J. Armstrong-Motin, Jean Lawler, David Shraga
Roundtable with Dr. Clare Fowler – Rising Above Conflict: The Neuroplasticity Effect of Discussing Conflict author.

Roundtable with Dr. Clare Fowler – Rising Above Conflict: The Neuroplasticity Effect of Discussing Conflict

This session focuses on common responses to conflict (Thunder/Turtle Syndrome, Overreact, Ignore Contributions, Bad Brad and Meanie Minnie, etc.). Then,...

By Clare Fowler
Mediate.com Podcast #50: Learning about the Safe & Together Model, with David Mandel author.

Mediate.com Podcast #50: Learning about the Safe & Together Model, with David Mandel

In this episode, Colin Rule interviews David Mandel, MA, LPC, the creator of the Safe & Together Model, a transformational...

By David Mandel, Colin Rule
Mediate.com Podcast 47: Family Mediation and Intimate Partner Violence, with Prof. Kelly Browe Olson author.

Mediate.com Podcast 47: Family Mediation and Intimate Partner Violence, with Prof. Kelly Browe Olson

In this episode, Colin Rule interviews Professor Kelly Browe Olson about her chapter in the new book (that she also co-edited) entitled Family...

By Kelly Browe Olson, Colin Rule
How Do We Navigate Disagreements in a Cancel Culture Society? author.

How Do We Navigate Disagreements in a Cancel Culture Society?

In a world where the phrase "cancel culture" has become common place it's crucial to address: How do we navigate...

By Heather Grammatico
The Magic of Forgiveness with Ken Cloke – Now with AI Podcast author.

The Magic of Forgiveness with Ken Cloke – Now with AI Podcast

Here is an 18 minute NotebookLM Podcast describing the 1 hr 47 minute video below. https://youtu.be/n2halO4oqwI?si=O2t34zvkOoMJwIr2

By Kenneth Cloke
What Your Apology May Accomplish author.

What Your Apology May Accomplish

Being surprised to learn that we offended someone and them wanting an apology may require some mental gymnastics to wrap...

By Michael Toebe
Beyond Broken Hearts: A Message on Interconnectedness and Forgiveness author.

Beyond Broken Hearts: A Message on Interconnectedness and Forgiveness

Have you ever felt the lingering ache of a relationship long after the final goodbye? Even  when legal ties are...

By Yanine Simpser

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