Category: Communication

"Making Dispute Resolution Accessible" from the 2026 ODR Forum at Harvard University, presented by Jennifer Shack, Director of Research at...

Power dynamics rarely announce themselves directly in conflict. Instead, they quietly shape who speaks, who withdraws, who apologizes first, and...

Being a conflict resolution specialist is, at least in my experience, a 24‑hour job. At first, people don’t fully understand...

Imagine a potential client calling your office for a consultation, and before you can even finish saying hello, they say,...

https://youtu.be/jhz_QnI2ZNk?si=56hZZbugqSaoJZqq Dr. Clare Fowler, Exec VP at ODR.com‍ ‍and Mediate.com, here presents on: "What Are We Learning About the Effects...

Mediator proposals are a well-established tool within the mediation process, often relied upon when negotiations appear to stall or when...

In conflict engagement, it starts with a single exchange. “We should focus on solutions.” “I have a problem with that.”...

In conflict, people often remember how they were looked at long after they forget the exact words that were spoken....

You’ve probably seen those signs in subways, buses, airports and other public places that asks the public to report anything...

The setup Succession was never just a TV show about which Roy child would inherit the corner office. It was...

The opening phase of a mediation session represents one of the most critical, psychologically complex, and strategically demanding junctures in...

For your best mediation advertising coverage, get a Mediate.com Statewide Banner! When a visitor comes to Mediate.com, we are able...

Conflict engagement often requires disciplined inquiry into how people defend and sustain their competing realities. In facilitation, mediation, and negotiation,...

What Compliance-Oriented Teams in Legal, Healthcare, and Finance Actually Need to Watch A few weeks ago, a colleague on our...

The limitations of negative definitions  Mediation is often defined by what the mediator is not allowed to do: not taking sides, not...

You can be exceptional at what you do, the best lawyer, mediator, consultant, or coach in the room, but if...

Introduction Med-Arb combines mediation and arbitration into a single, seamless alternative dispute resolution (ADR) process that blends collaboration and flexibility...

For much of its modern development, mediation has been shaped by jurisdiction. Training pathways, accreditation frameworks, and professional bodies have...

Most professionals are busy, capable, doing good work and yet the practice is not growing the way they expected. The...

In the high-stakes arena of family mediation, we aren't just managing schedules or dividing assets; we are navigating the wreckage...

The phenomenon of impasse in mediation represents more than a mere cessation of dialogue; it is a critical juncture where...

For the sake of transparency and self-protection, let me start by saying I am not an attorney, and I am...

Caucus is often treated as the backbone of modern mediation. It is the go-to move when things stall, emotions rise,...

Benevolence in the UHT Recovery Path Subject: Benefits Restoration Operation (Hersteloperatie Toeslagen) / Mediation in the public sector 1. Introduction In...

Mediation is, by its nature, a reflective profession. It asks practitioners to hold space for others, to manage complexity, and...

Recently on Forgiveness Sunday I thought about how easily we often ask for forgiveness where it's a small thing and...

This article first appeared at the end of 2024 at CBI.org. When people are in conflict over high-profile public issues, it...

The value of both open-ended and closed-ended questions in mediation lies in their complementary roles. While open-ended questions dominate mediation...

“I know AI could help – but I just don’t have time to learn it.” If that sounds familiar, you’re...

Why Mediation Needs a Preparation Methodology — Not Just Preparation Time Ask an experienced mediator where a session is most...