Category: Coaching

Being a conflict resolution specialist is, at least in my experience, a 24‑hour job. At first, people don’t fully understand...

Overconfidence bias is one of the most common—and dangerous—psychological hurdles you will face in mediation. Overconfidence bias is a cognitive...

"I don't know where we are going, but I know exactly how to get there." —Master Tracker Rhenius This paradox...

DARVO stands for Deny, Attack, and Reverse Victim and Offender. It is a recognizable rhetorical sequence in modern conflict engagement...

The SRI—A Pragmatic 4x4x4 by 4 Reflective Tool “One cannot see what they haven't noticed yet and cannot notice what...

Each year at the Centre for Mediation and Dispute Resolution, we look back at our client population, seeking to detect...

Introduction: The Family Space We Keep Missing  Most co-parenting conversations focus on what we can see: schedules, holidays, school choice,...

Kluwer Mediation Blog This year, I think I have seen more articles on why and how NOT to make New...

We’re often told that mediators should be neutral. And while neutrality is essential when it comes to parties and outcomes,...

This post addresses the opening phase of the mediation process. The mediation begins with opening presentations, otherwise known as "opening...

Mediation Mind Shifts are the critical, incremental shifts in thinking that must occur to move people embroiled in conflict from...

Mediation Mind Shifts are the critical, incremental shifts in thinking that must occur to move people embroiled in conflict from...

Susan Guthrie welcomes Professor John Lande for an eye-opening conversation that blends innovation, insight, and the evolving role of AI...

Deliver Excellent Client Service Provide Two Complementary Services: Attorneys counsel clients and also represent them in communicating with the mediators...

We all know that it’s bad to be biased, right? Wrong. That assumption is its own bad bias. Biases are...

Dispute Resolution scholar Marjorie Corman Aaron has made freely available her full collection of Negotiation, Mediation, Arbitration, and Client Counseling...

Until January 27, I hadn’t planned to develop an AI tool for dispute resolution . That changed when I Zoomed...

Reflective Practice: In Their Voices Video Conversation Project Summary In this conversation with Michael Lang, Cinnie Noble describes her research...

Summary: This book, The Guide to Reflective Practice in Conflict Resolution, by Michael Lang, explores the theory and practice of reflective...

This summary and audio podcast are from a YouTube video entitled "Light-Hearted Guide for the Heavy-Hearted Employee" featuring an interview...

Photo by Tim Gouw on Unsplash Every member in an organization can be viewed as a problem manager, the nature...

Check out the NotebookLM AI Podcast of this article: Pioneering family mediator Michael Lang just released the second edition of...

Navigating the Transition: Top Mistakes to Avoid When Moving from Legal Practice to Dispute Resolution In this episode of Make Money...

Three organizations of conflict practitioners are announcing the launch of a singularly remarkable project to support family mediators in Ukraine....

Where peace is lost to conflict, how can we find it? Drawing inspiration for conflict transformation from science fiction. I often...

Part of community mediation is...we don't want people co-existing, we want people co-creating." In this episode, Veronica speaks with D.G. Mawn, President...

In this episode, Susan explores and discusses the importance of maintaining mental wellness as an entrepreneur. The discussion covers the...

Reflective Practice: In Their Voices Video Conversation Project Michael Lang interviews John Ford who describes mediating workplace disputes with a...

Reflective Practice: In Their Voices Video Conversation Project In this episode, Tim and Michael Lang talk about Tim’s book, Embodied Conflict:...

Reflective Practice: In Their Voices Video Conversation Project In a turn-around, Cinnie Noble talks with Michael, asking how he became...