Category: Communication

There are two kinds of “avoiding” to keep in mind: good avoiding and bad avoiding. Good avoiding is when you...

How did you learn to turn your mistakes into stories? This was the thoughtful question Alesia Grace Thompson asked me...

Join special guest Ankur Delight and Laura May as we review Amanda Ripley's book, "High Conflict." Book blurb: New York...

The Creative Solution Table of Contents Summary: This chapter by Chip Rose, an experienced divorce mediator, advocates for a two-phase...

Divorce is widely accepted as one of the most stressful life events you can go through, whether you’re the one...

Set Effective Boundaries for Challenging Behavior Without Writing Anyone Off (And Practice Self-Care) - Recorded Tuesday, May 14, 2024 https://vimeo.com/946441262...

Summary: This article highlights the detrimental effects of unresolved workplace conflicts. It underscores how failing to address conflicts can negatively...

In this course, experienced mediator Jim Melamed shares his favorite techniques and strategies to help participants through the mediation process....

The purpose of an apology is not to justify yourself. It is not what you want to say. It is...

Maximizing Conference Opportunities for Branding and Marketing In this episode of the Make Money Mediating podcast, host Susan Guthrie, a...

Sometimes when I am working with couples in conflict, I think, “Oh, they care about each other so much, it’s...

The Creative Solution Table of Contents Summary In this chapter, Chip Rose discusses his approach to family mediation, emphasizing the...

Introduction Mediation, like negotiation, is an art form. It requires a delicate balance of skillful strategy, empathy, and communication expertise....

The Creative Solution Table of Contents Summary: This chapter discusses challenges faced during mediation sessions. Chip describes several scenarios, including...

Executive Director Susan Yates has been chosen to receive the American Bar Association Section of Dispute Resolution's D'Alemberte Raven Award....

I spoke with someone recently who was looking for a conflict coach for a colleague of hers. I knew pretty...

In mediation, each case is a unique human symphony. The mediator, not merely a facilitator, transcends to maestro, orchestrating resolution....

This question comes up from time to time, especially during group training and classroom discussions: Which conflict mode is used...

Three organizations of conflict practitioners are announcing the launch of a singularly remarkable project to support family mediators in Ukraine....

In September 2016, Wells Fargo, a major financial institution of the US, fired over 5000 employees for misconduct, and issued...

The Creative Solution Table of Contents Summary: Chip Rose's writing emphasizes the crucial role of word choice in mediation, particularly in resolving divorce cases....

Where peace is lost to conflict, how can we find it? Drawing inspiration for conflict transformation from science fiction. I often...

The other day, I opened one of the French doors in our house to let the dog outside where he...

In this episode of the ICODR podcast Ian speaks with Dr. Sanjana Hattotuwa, pioneer in ICT for peacebuilding and citizen...

Helping You Do the Best Mediation You Can is Part 2 of a two-part series presenting action research about factors affecting...

Is an apology necessary before you can forgive someone?     Absolutely not Of course, forgiveness is a decision that only you...

This is a brief introduction to neurodiversity and reflection about potential applications. According to the Stanford Neurodiversity Project, neurodiversity is...

Summary: This article and podcast are from a live YouTube event hosted by the Program on Negotiation at Harvard Law...

Impasse, an opportunity and bane to find the right keys to unlock the deadlocks. When a situation seems hopeless, hope...

In social psychology, there is a cognitive bias known as “naïve realism” which “is the human tendency to believe that...