Category: Conflict Resolution Skills

Most of my family mediation clients need a separation agreement and they understand this. They do not always understand all...

The call came in at 2:05 a.m. The 911 operator who took the call was a veteran of many years....

Browsing the internet for inspiration, I came upon an article in Live Science concerning quantum physics entitled “Does reality exist...

This post collects and summarizes the posts in the Real Practice Systems Project series.  I began by focusing on mediation...

People often ask me to spell out the difference between accommodating and avoiding. Or, as some say: “Accommodating is an...

ChatGPT is a new language generation program available to anyone for free, developed by Open AI.  According to ChatGPT, it...

The highly sensitive person I am a highly sensitive person (HSP), one of the estimated 20% of humans on the...

The 2022 World Cup pageant is being staged in Doha of Qatar, and all interests and attentions are riveted to...

Quality mediation courses include communication skills that enable the mediator to more effectively draw out information, which is necessary, if...

For those of you who are not sports/baseball fans, you may not have known (or cared) that Aaron Judge, who...

What is the balance in business vs. values in negotiation? Watching this years World Cup has been different but the...

David Liddle’s latest book, Transformational Culture: Develop a People-Centred Organization for Improved Performance, is a must read for those interested...

Since I started writing these articles, I have posted numerous discussions on various aspects of consciousness, conflict, truth, and resolution....

In this episode Laura interviews Mediator and Facilitator Felicity Steadman. Felicity's career started out in the turbulent apartheid years in...

There are different perspectives on the use of caucus in mediation. Maybe you use caucus early and often in your...

Why does one organization have a very adaptive culture while another has a culture that lives in the past? Is...

A member of the Neuro-leadership Institute, Lucia has specific training in behavioral science, and how real people act in real...

More and more, we are a connected world.  So when it comes to intercultural communication...Is it what you say? Or...

In this episode of the Mediate.com book club, Lucia Kanter St. Amour speaks about her new best seller "For the...

This short article presents accounts of ten mediators about the factors affecting how we handle continuing streams of mediations – our...

The October 2022 edition of Mediate.com's Great Reads Book Club: "Holding the Calm: The Secret to Resolving Conflict and Defusing...

Unmanaged conflict can result in feeling trapped and miserable at work, caught in negative looping relationships that are tit-for-tat, ripe...

Recently, I have been addressing questions about bullying behavior in the workplace and how to use the TKI Conflict Model to help...

It’s time for mediation to claim its place as a stand-alone profession freed from being just an alternative to the...

I have no problem with the legal profession experimenting with mediation. I would encourage it.  It’s just that the broad...

Harvard Law Fellow Reacts to Hamilton // What negotiation lessons can we take away from the musical Hamilton? Watch as...

Since the early 1970s, two dimensions of the TKI have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my...

A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...

You are invited to participate in and contribute to an online discussion of how those with conflict resolution and peacebuilding...

“Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety” - Ben...