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Category: Conflict Resolution Skills

Demystifying Distress (video) author.

Demystifying Distress (video)

Set Effective Boundaries for Challenging Behavior Without Writing Anyone Off (And Practice Self-Care) - Recorded Tuesday, May 14, 2024 https://vimeo.com/946441262...

By Clare Fowler, Dan Berstein
Restorative Practices in Organizational Ecosystems: Transforming Leadership and Workplace Dynamics author.

Restorative Practices in Organizational Ecosystems: Transforming Leadership and Workplace Dynamics

Restorative Practices (RP) provide a powerful framework for leadership, conflict management, and enhancing leadership competencies. Grounded in the principles of...

By Abayomi Ajaiyeoba
The Cost of Silence: When Conflict is Ignored author.

The Cost of Silence: When Conflict is Ignored

Unresolved disputes in the workplace often leave behind a palpable tension, dampening team morale and hindering productivity. This article explores...

By Debra Dupree
The Missing Spice: How Mediators Supercharge Collaborative Practice author.

The Missing Spice: How Mediators Supercharge Collaborative Practice

Imagine a complex culinary creation – a dish bursting with flavor, requiring a symphony of ingredients to come together perfectly....

By Yanine Simpser
It’s Not About the Sport: How Reframing Changed the Conversation and Ended Impasse author.

It’s Not About the Sport: How Reframing Changed the Conversation and Ended Impasse

Recently a couple returned to mediation with me, ostensibly to modify their Parenting Plan. The original Plan specified that they...

By Nancy Shuger
Resolving Pressing Issues in Divorce Mediation (video) author.

Resolving Pressing Issues in Divorce Mediation (video)

This video is from Jim Melamed's 15-hour "Mediating Divorce Agreement" course available at Mediate.com University. Mediating Divorce Agreement with Jim...

By James (Jim) Melamed
Maximizing Mediation – An Experienced Mediator’s Favorite Techniques author.

Maximizing Mediation – An Experienced Mediator’s Favorite Techniques

In this course, experienced mediator Jim Melamed shares his favorite techniques and strategies to help participants through the mediation process....

By James (Jim) Melamed
Good Leaders Navigate Conflict Skillfully author.

Good Leaders Navigate Conflict Skillfully

When I first began coaching managers, team leads, HR professionals and C Suite professionals, my focus was completely on helping...

By Lorraine Segal
Fight Right author.

Fight Right

Sometimes when I am working with couples in conflict, I think, “Oh, they care about each other so much, it’s...

By Joy Rosenthal
Compassion: A route to realism and to detecting impossible possibilities author.

Compassion: A route to realism and to detecting impossible possibilities

So often, both parties to a dispute are incapable of realistically envisioning what could be tolerated or not tolerated by...

By Alia Ismail
And the Award Goes To . . . Susan Yates author.

And the Award Goes To . . . Susan Yates

Executive Director Susan Yates has been chosen to receive the American Bar Association Section of Dispute Resolution's D'Alemberte Raven Award....

By Susan Yates, Clare Fowler
Do You Need a Framework or a Formula for Navigating Conflict? author.

Do You Need a Framework or a Formula for Navigating Conflict?

I spoke with someone recently who was looking for a conflict coach for a colleague of hers. I knew pretty...

By Lorraine Segal
Beyond the Basics: How Continuous Training Transforms Mediators into Maestros author.

Beyond the Basics: How Continuous Training Transforms Mediators into Maestros

In mediation, each case is a unique human symphony. The mediator, not merely a facilitator, transcends to maestro, orchestrating resolution....

By Yanine Simpser
Understanding the Most Used Conflict Mode author.

Understanding the Most Used Conflict Mode

This question comes up from time to time, especially during group training and classroom discussions: Which conflict mode is used...

By Ralph Kilmann
Political Behavior Through the Lens of the TKI Conflict Model author.

Political Behavior Through the Lens of the TKI Conflict Model

Can the TKI Conflict Model (i.e., the five conflict modes along with the assertiveness, cooperativeness, distributive, integrative, and protective dimensions) shed some...

By Ralph Kilmann
Helping Mediators To Do The Best Mediation They Can author.

Helping Mediators To Do The Best Mediation They Can

Helping You Do the Best Mediation You Can is Part 2 of a two-part series presenting action research about factors affecting...

By John Lande
Forgive Without Apology author.

Forgive Without Apology

Is an apology necessary before you can forgive someone?     Absolutely not Of course, forgiveness is a decision that only you...

By Lorraine Segal
POSSIBLE: How We Survive (and Thrive) in an Age of Conflict – New Book by William Ury (video) author.

POSSIBLE: How We Survive (and Thrive) in an Age of Conflict – New Book by William Ury (video)

About the book How can we survive—and even thrive—in this age of conflict? Negotiation expert William Ury, coauthor of the...

By William Ury
Conflict Tipping Podcast 30: Ubuntu in Practice with Bryony Vince author.

Conflict Tipping Podcast 30: Ubuntu in Practice with Bryony Vince

Exploring Indigenous Approaches to Peace-building: The Idea of Ubuntu In this episode of the Conflict Tipping podcast, host Laura May...

By Laura May
Mediate.com Podcast 40: Better Conversations in Scotland with John Sturrock KC author.

Mediate.com Podcast 40: Better Conversations in Scotland with John Sturrock KC

In this episode, Veronica speaks with John Sturrock KC, founder and senior mediator at Core Solutions.  Listen to this episode to...

By John Sturrock, Veronica Cravener
Elevating Your Dispute Resolution Practice: 14 Ways to Stand Out in a Competitive Field author.

Elevating Your Dispute Resolution Practice: 14 Ways to Stand Out in a Competitive Field

In the ever-evolving world of dispute resolution, setting yourself apart from the competition is crucial for success. As a professional...

By Susan Guthrie
50 Possible Questions to Open Israeli-Palestinian Dialogues author.

50 Possible Questions to Open Israeli-Palestinian Dialogues

Many political conflicts are taking place on campuses and in communities today over the war in Gaza between Israeli and...

By Kenneth Cloke
Outsourced Ombuds (video) author.

Outsourced Ombuds (video)

with Geetha Ravindra, Vice President for Ombuds Services, The McCammon Group. From The Mediate.com Ombuds Forum Serieswww.mediate.com/OmbudsForum https://vimeo.com/mediatecom/outsourcedombuds

By Clare Fowler
ChatGPT: Enhancing Mediation Skills Independently, Anytime author.

ChatGPT: Enhancing Mediation Skills Independently, Anytime

In recent months, I have made a remarkable discovery. Mediators can now independently practice and enhance their skills at any...

By Giuseppe Leone
Neutrality Trap: The Danger of Staying Silent author.

Neutrality Trap: The Danger of Staying Silent

In its commitment to serving as an institution dedicated to preventing, de-escalating, managing, resolving, and transforming conflicts into opportunities for...

By Papito Francis Ojok
Want Your Court Communications to Be Accessible? RSI Focus Groups Offer Insights author.

Want Your Court Communications to Be Accessible? RSI Focus Groups Offer Insights

RSI’s research has shown that self-represented parties in small claims cases often don’t understand what online dispute resolution (ODR) is...

By Rachel Feinstein
Facilitated Dialogue Model: A Rebel in ADR? author.

Facilitated Dialogue Model: A Rebel in ADR?

Introduction “In the midst of chaos there is also opportunity” -  Sun Tzu (The Art of War) “[Mediator secrets]…enables parties...

By Shaaron Jones-Crawford, Harold Tan, David Stinson
Who Determines Your Self-Worth? author.

Who Determines Your Self-Worth?

Recently, I’ve been having more discussions on the core topic of self-worth: Am I a good or bad person? Am...

By Ralph Kilmann
The Ethics to Retaliation: A Potential to Reconciliation author.

The Ethics to Retaliation: A Potential to Reconciliation

Many people resort to retaliation to protect their own authority. Sometimes, demonstrating authority is necessary. When offended, matching others positions,...

By Alia Ismail
Mediate.com Podcast: Learning About NAFCM’s School Board Community Toolkit with D.G. Mawn author.

Mediate.com Podcast: Learning About NAFCM’s School Board Community Toolkit with D.G. Mawn

Part of community mediation is...we don't want people co-existing, we want people co-creating." In this episode, Veronica speaks with D.G. Mawn, President...

By NAFCM NAFCM, Veronica Cravener

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