Category: Conflict Resolution Skills

Why Family Mediation is like Climbing a Mountain author.

Why Family Mediation is like Climbing a Mountain

Most of my family mediation clients need a separation agreement and they understand this. They do not always understand all...

By Amy Robertson
When Words Fail Us – Creating Safe Space for Empathetic Listening author.

When Words Fail Us – Creating Safe Space for Empathetic Listening

The call came in at 2:05 a.m. The 911 operator who took the call was a veteran of many years....

By Mordechai Rhine
Is Mediation like Quantum Physics? author.

Is Mediation like Quantum Physics?

Browsing the internet for inspiration, I came upon an article in Live Science concerning quantum physics entitled “Does reality exist...

By Phyllis Pollack
Real Practice Systems Project Series author.

Real Practice Systems Project Series

This post collects and summarizes the posts in the Real Practice Systems Project series.  I began by focusing on mediation...

By John Lande
The Difference Between Accommodating and Avoiding author.

The Difference Between Accommodating and Avoiding

People often ask me to spell out the difference between accommodating and avoiding. Or, as some say: “Accommodating is an...

By Ralph Kilmann
Mediation, Artificial Intelligence and ChatGPT author.

Mediation, Artificial Intelligence and ChatGPT

ChatGPT is a new language generation program available to anyone for free, developed by Open AI.  According to ChatGPT, it...

By Kenneth Cloke
The Highly Sensitive Person at Work author.

The Highly Sensitive Person at Work

The highly sensitive person I am a highly sensitive person (HSP), one of the estimated 20% of humans on the...

By Lorraine Segal
Pele’s Magic, Match and Mediation author.

Pele’s Magic, Match and Mediation

The 2022 World Cup pageant is being staged in Doha of Qatar, and all interests and attentions are riveted to...

By Mukti Rijal
Enhancing Communication author.

Enhancing Communication

Quality mediation courses include communication skills that enable the mediator to more effectively draw out information, which is necessary, if...

By Nancy Neal Yeend
Aaron Judge Contract Negotiations: A Case Study in Leveraging Power author.

Aaron Judge Contract Negotiations: A Case Study in Leveraging Power

For those of you who are not sports/baseball fans, you may not have known (or cared) that Aaron Judge, who...

By Jill Gross
Business vs Values in Negotiation: FIFA and Qatar author.

Business vs Values in Negotiation: FIFA and Qatar

What is the balance in business vs. values in negotiation? Watching this years World Cup has been different but the...

By Bob Bordone
Planning to Transform Your Organisation? author.

Planning to Transform Your Organisation?

David Liddle’s latest book, Transformational Culture: Develop a People-Centred Organization for Improved Performance, is a must read for those interested...

By Merry Brown
Expand Self-aware Consciousness at Work author.

Expand Self-aware Consciousness at Work

Since I started writing these articles, I have posted numerous discussions on various aspects of consciousness, conflict, truth, and resolution....

By Ralph Kilmann
Conflict Tipping Podcast Episode 11: Mediator and Facilitator Felicity Steadman author.

Conflict Tipping Podcast Episode 11: Mediator and Facilitator Felicity Steadman

In this episode Laura interviews Mediator and Facilitator Felicity Steadman. Felicity's career started out in the turbulent apartheid years in...

By Felicity Steadman, Laura May
Mediate.com Podcast Episode 30: Using Caucus in Family Mediations with LaTanya Moss author.

Mediate.com Podcast Episode 30: Using Caucus in Family Mediations with LaTanya Moss

There are different perspectives on the use of caucus in mediation. Maybe you use caucus early and often in your...

By Veronica Cravener
Create and Maintain a Healthy Workplace Culture author.

Create and Maintain a Healthy Workplace Culture

Why does one organization have a very adaptive culture while another has a culture that lives in the past? Is...

By Ralph Kilmann
Inside the Mediation Room – Lucia Kanter St. Amour author.

Inside the Mediation Room – Lucia Kanter St. Amour

A member of the Neuro-leadership Institute, Lucia has specific training in behavioral science, and how real people act in real...

By Lucia Kanter St Amour, Michael Aurit, Karen Aurit
Mediate.com Podcast Episode 28: Intercultural Communication and Envisioning a Culture of Peace author.

Mediate.com Podcast Episode 28: Intercultural Communication and Envisioning a Culture of Peace

More and more, we are a connected world.  So when it comes to intercultural communication...Is it what you say? Or...

By Lynn Cole, Veronica Cravener
Great Reads Book Club – S. Lucia Kanter St. Amour, interviewed by Clare Fowler author.

Great Reads Book Club – S. Lucia Kanter St. Amour, interviewed by Clare Fowler

In this episode of the Mediate.com book club, Lucia Kanter St. Amour speaks about her new best seller "For the...

By Lucia Kanter St Amour, Clare Fowler
Ten Real Mediation Systems author.

Ten Real Mediation Systems

This short article presents accounts of ten mediators about the factors affecting how we handle continuing streams of mediations – our...

By John Lande
Great Reads Book Club – Hesha Abrams, interviewed by John DeGroote author.

Great Reads Book Club – Hesha Abrams, interviewed by John DeGroote

The October 2022 edition of Mediate.com's Great Reads Book Club: "Holding the Calm: The Secret to Resolving Conflict and Defusing...

By Hesha Abram, John DeGroote
Don’t Wait For Others; Be The Change author.

Don’t Wait For Others; Be The Change

Unmanaged conflict can result in feeling trapped and miserable at work, caught in negative looping relationships that are tit-for-tat, ripe...

By Merry Brown
Managing Conflict and Bullying Behavior in the Workplace author.

Managing Conflict and Bullying Behavior in the Workplace

Recently, I have been addressing questions about bullying behavior in the workplace and how to use the TKI Conflict Model to help...

By Ralph Kilmann
How a humanistic approach to Mediation would impact on the definition of mediation, mediation practice, training and accreditation – Part II author.

How a humanistic approach to Mediation would impact on the definition of mediation, mediation practice, training and accreditation – Part II

It’s time for mediation to claim its place as a stand-alone profession freed from being just an alternative to the...

By Greg Rooney
Why I argue for Mediation to move beyond the dehumanised legal mediation model – Part I author.

Why I argue for Mediation to move beyond the dehumanised legal mediation model – Part I

I have no problem with the legal profession experimenting with mediation. I would encourage it.  It’s just that the broad...

By Greg Rooney
Negotiation and Hamilton author.

Negotiation and Hamilton

Harvard Law Fellow Reacts to Hamilton // What negotiation lessons can we take away from the musical Hamilton? Watch as...

By Bob Bordone
Modifying Underlying Dimensions in the TKI author.

Modifying Underlying Dimensions in the TKI

Since the early 1970s, two dimensions of the TKI have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my...

By Ralph Kilmann
Negotiation and Mediation Communication Gambits for Breaking Impasse & more… author.

Negotiation and Mediation Communication Gambits for Breaking Impasse & more…

A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...

By John Barkai
The Hyper-Polarization Challenge to the Conflict Resolution Field: An Online Discussion author.

The Hyper-Polarization Challenge to the Conflict Resolution Field: An Online Discussion

You are invited to participate in and contribute to an online discussion of how those with conflict resolution and peacebuilding...

By Guy and Heidi Burgess
Self-determination versus Protection: A False Choice? author.

Self-determination versus Protection: A False Choice?

“Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety” - Ben...

By Tara West

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