Category: Conflict Resolution Skills

In a recent New York Law Journal article, John Siffert and co-author Nelson Timken propose that litigators start to view...

Republished with permission by: Will Work For Food Mediation often asks people to engage in their most thoughtful, collaborative selves, right...

Table of Contents Next International Mediation Training Experiences Along with maintaining my mediation practice in the yurt, I became more...

Podcast here: Our work computers were recently switched so that we all have the same style - great for security...

From the American Arbitration Association & Mediate.com Listen to the AI Podcast of this Article: Watch the AI Video of...

Republished with permission of: Will Work For Food - Website: https://www.WillWorkForFood.News - These programs are free. We don’t ask you...

Republished with permission of: Will Work For Food Website: https://www.WillWorkForFood.News These programs are free. We don’t ask you to pay...

Summary: This article explores the concept of "looping" within mediation, identifying it not as unproductive behavior but as a psychological...

This session focuses on common responses to conflict (Thunder/Turtle Syndrome, Overreact, Ignore Contributions, Bad Brad and Meanie Minnie, etc.). Then,...

Originally published in the July-August 2025 issue of Dispute Resolution Journal, a publication of the American Arbitration Association International Centre...

Summary: This article proposes a reimagined understanding of client resistance in mediation. It suggests that instead of viewing resistance as...

Episode 1: Grant partner Roca, Inc. shares how ADR is strengthening police-community relations and driving real change. Hosted by Tracey...

Reflections on time, presence, and the unspoken assumptions mediators bring into the room Before moving to Dubai, I thought I...

Mediation is recognized as a structured process. However, how a mediation unfolds depends on the specific facts and circumstances of...

Mediate.com is looking for experienced dispute resolution professionals who are interested in guiding the next generation of mediators, ombuds and conflict...

Summary: This eBook, "The Mediator’s Mind," by Bruce A. Edwards, explores the importance of a specific mindset for successful mediation. Edwards defines...

Both parties insisted that the dispute between them be mediated by: a Telugu-speaking mediator, a pet-loving mediator, and (more specifically,...

If you don't know where you're going, any road will take you there. (Lewis Carroll) This paraphrasing of Alice in Wonderland’s conversation between...

Everyone is familiar with that old adage: “a picture is worth 1000 words.”  According to the App Perplexity: The phrase...

This post addresses the opening phase of the mediation process. The mediation begins with opening presentations, otherwise known as "opening...

This post addresses the opening phase of the mediation process. The mediation begins with opening presentations, otherwise known as "opening...

By Michael Lang, Colin Bourne, Beibhinn Byrne and Nancy Radford This article originally appeared in Issue 11 of Mediation Matters!,...

In part two of a special two-part series, Susan continues her conversation with Professor John Lande about RPS Coach, his...

Success is a powerful lure. And mediators are not immune to it’s tug. We are keen to be useful. We...

Mediation Mind Shifts are the critical, incremental shifts in thinking that must occur to move people embroiled in conflict from...

Hello everyone! I’m back and filled with ideas after attending the 27th Annual ABA Section of Dispute Resolution Spring Conference, which...

Susan Guthrie welcomes Professor John Lande for an eye-opening conversation that blends innovation, insight, and the evolving role of AI...

In today’s fast-paced work environment, conflicts are inevitable. However, how organizations handle disputes can determine their long-term success. The traditional...

Jeff and Cindy have been married for 18 years. They have successful careers, and their 16-year-old daughter is thriving in...

Deliver Excellent Client Service Provide Two Complementary Services: Attorneys counsel clients and also represent them in communicating with the mediators...